Search found 1496 matches

by Support
Wed Jan 29, 2014 12:24 pm
Forum: Support & Troubleshooting
Topic: Newbie muddled over catalogs
Replies: 1
Views: 1376

Re: Newbie muddled over catalogs

Hi,

That is correct, the "Use local catalogs" option has to be unchecked.
by Support
Wed Jan 29, 2014 12:21 pm
Forum: Support & Troubleshooting
Topic: How to use Backup4All to move mail to new PC
Replies: 10
Views: 3781

Re: How to use Backup4All to move mail to new PC

Hi,

Can you tell us what version of Outlook and Windows you have on each computer?

Please note the backup/restore for Outlook works:
- if there is the same Outlook version
- if there is the same user name
- if there is the Windows version is newer than XP
by Support
Tue Jan 21, 2014 1:13 pm
Forum: Support & Troubleshooting
Topic: aborted backup with files skipped response
Replies: 2
Views: 2089

Re: aborted backup with files skipped response

Hi,

I think there is an error in log which is not listed here.
Please send me the complete log to support[at]backup4all[dot]com
by Support
Tue Jan 21, 2014 1:08 pm
Forum: Support & Troubleshooting
Topic: How to backup empty files (not folders)?
Replies: 1
Views: 1406

Re: How to backup empty files (not folders)?

Hi,

Please send me the last backup log to support[at]backup4all[dot]com
by Support
Tue Jan 21, 2014 1:06 pm
Forum: Support & Troubleshooting
Topic: Aborted restore: Not a valid zip file!
Replies: 3
Views: 1839

Re: Aborted restore: Not a valid zip file!

Hi,

Please test that zip file using WinZip. Is that a valid zip file?
by Support
Tue Jan 21, 2014 1:01 pm
Forum: Support & Troubleshooting
Topic: Command line
Replies: 1
Views: 1436

Re: Command line

Hi,

In Backup4all, press F1. That will open the Help window.
Go to Command line page and see the commands and parameters for each action.
by Support
Tue Jan 21, 2014 12:59 pm
Forum: Support & Troubleshooting
Topic: can i clone raid1 disks???
Replies: 1
Views: 1428

Re: can i clone raid1 disks???

Hi,

Please note Backup4all was not designed for system backup, but for data files backups only.
by Support
Fri Jan 17, 2014 2:37 pm
Forum: Support & Troubleshooting
Topic: Small Issue Version 5. Progress Bar.
Replies: 2
Views: 1862

Re: Small Issue Version 5. Progress Bar.

Hi,

I created a ticket for this problem.
by Support
Fri Jan 17, 2014 1:18 pm
Forum: Support & Troubleshooting
Topic: Runtime Error 216
Replies: 4
Views: 2161

Re: Runtime Error 216

Hi,

Please install the latest version 5.0.325 as we fixed several bugs in Backup4all.
by Support
Fri Jan 17, 2014 1:17 pm
Forum: Support & Troubleshooting
Topic: IPC Server
Replies: 23
Views: 12240

Re: IPC Server

Hi,

Try to see if other tasks on your computer are executed when scheduled and when no use is logged on.