Search found 1548 matches

by Adrian (Softland)
Mon Nov 04, 2019 12:17 pm
Forum: Feedback & Wishlist
Topic: Backing up mp3 files of a certain rating
Replies: 5
Views: 1208

Re: Backing up mp3 files of a certain rating

Hi,

We cannot determine the files rating from the xml plugin used in Backup4all.
by Adrian (Softland)
Mon Nov 04, 2019 12:16 pm
Forum: Support & Troubleshooting
Topic: Opening BKC file, then doing backup does full backup
Replies: 2
Views: 1654

Re: Opening BKC file, then doing backup does full backup

Hi, Here is an article about how to do that: https://www.backup4all.com/backup-strategy-make-a-full-backup-locally-and-subsequent-incremental-backups-to-ftp-kb.html When changing the destination in such a case, please make sure the "Use local catalogs" option is not selected in Backup Properties->Ad...
by Adrian (Softland)
Wed Oct 23, 2019 7:00 am
Forum: Support & Troubleshooting
Topic: Virus found in update
Replies: 1
Views: 1464

Re: Virus found in update

Hi,

That is for sure a false positive, as each release of Backup4all is scanned with more than 50 antivirus applications and there is no infection inside.
by Adrian (Softland)
Thu Oct 17, 2019 8:29 am
Forum: Support & Troubleshooting
Topic: How Long to Keep Files and Folders Backup
Replies: 6
Views: 2071

Re: How Long to Keep Files and Folders Backup

Hi,

The "backup catalogs" is the .bkc file which stores information about the backed up files, backup numbers, versions, file size, paths, info etc
Keeping 7 versions of the catalog means you can have multiple previous versions of that catalog file, stored in destination.
by Adrian (Softland)
Mon Oct 14, 2019 11:58 am
Forum: Support & Troubleshooting
Topic: How Long to Keep Files and Folders Backup
Replies: 6
Views: 2071

Re: How Long to Keep Files and Folders Backup

Hi,

Please note you cannot combine Smart backup type with storing a specified number of backups in destination.
If you use the Smart backup type, Backup4all will automatically determine which is the best backup type to use.
by Adrian (Softland)
Wed Oct 09, 2019 8:33 am
Forum: Support & Troubleshooting
Topic: Metered network
Replies: 1
Views: 1310

Re: Metered network

Hi,

Backup4all does not have special features for metered networks.
In File->Options->Suspend, you can set suspend intervals, when Backup4all will not run jobs, even if scheduled.
by Adrian (Softland)
Tue Oct 08, 2019 8:48 am
Forum: Support & Troubleshooting
Topic: Incremental Backup Not Adding New Files
Replies: 4
Views: 1827

Re: Incremental Backup Not Adding New Files

Hi,

That option is used to get a faster list of modified files using the NTFS journal from Windows.
If it's disabled, the normal scanning process for all sources will be used.
by Adrian (Softland)
Mon Sep 30, 2019 6:01 am
Forum: Support & Troubleshooting
Topic: Use local catalogs option
Replies: 1
Views: 1260

Re: Use local catalogs option

Hi, If you disable the "Use local catalogs" option, only the backup catalog from the currently connected destination drive will be used. That way, the backups will be independent on each destination drive. On each drive, a full will be performed, then an incremental with all new and modified files s...
by Adrian (Softland)
Mon Sep 23, 2019 12:23 pm
Forum: Support & Troubleshooting
Topic: Why am I still getting warnings?
Replies: 1
Views: 1285

Re: Why am I still getting warnings?

Hi,

As I can see from the screenshot you attached, the file paths are not yet excluded from the backup sources list.
Please make sure you uncheck the correct files from the "Microsoft" folder.
by Adrian (Softland)
Mon Sep 23, 2019 12:18 pm
Forum: Support & Troubleshooting
Topic: "warnings"
Replies: 1
Views: 1314

Re: "warnings"

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com