Search found 1550 matches

by Adrian (Softland)
Tue May 06, 2014 11:17 am
Forum: Support & Troubleshooting
Topic: Warning! Build 436 is broken.
Replies: 27
Views: 10418

Re: Warning! Build 436 is broken.

Hi, The build 5.0.436 is not broken. 1. Where do you see the incorrect number of files listed? In Statistics view, in backup log? 2. When you click on another job, the first time it is just selected and the backup catalog for that job is loaded. The link are not clickable if the job is not active. W...
by Adrian (Softland)
Mon May 05, 2014 1:08 pm
Forum: Support & Troubleshooting
Topic: AES encryption
Replies: 3
Views: 1858

Re: AES encryption

Hi,

You can use AES encryption with 128/196/256 bits. The encryption is made locally and the files are sent encrypted to destination. You can access the data only using the password you set for encryption.
by Adrian (Softland)
Thu Apr 24, 2014 9:55 am
Forum: Support & Troubleshooting
Topic: AES encryption
Replies: 3
Views: 1858

Re: AES encryption

Hi,

Yes, version 5 of Backup4all is HIPPA compliant.
by Adrian (Softland)
Thu Apr 24, 2014 9:55 am
Forum: Support & Troubleshooting
Topic: Backup to DropBox
Replies: 2
Views: 2814

Re: Backup to DropBox

Hi,

You can back up to your Dropbox local folder, using Backup4all.
The Dropbox folder will be synch with the online account, as described in this article: https://www.dropbox.com/help/137/en
by Adrian (Softland)
Thu Apr 24, 2014 9:48 am
Forum: Support & Troubleshooting
Topic: Cannot activate version 5 on W2K3
Replies: 3
Views: 2102

Re: Cannot activate version 5 on W2K3

@joekov: please send us an email to support[at]backup4all[dot]com with the key you tried to use.
by Adrian (Softland)
Thu Apr 24, 2014 9:46 am
Forum: Support & Troubleshooting
Topic: Testing Amazon S3 - Winsock error
Replies: 11
Views: 5365

Re: Testing Amazon S3 - Winsock error

Hi,

A new build will be released these days including a fix for that.
by Adrian (Softland)
Wed Apr 16, 2014 9:20 am
Forum: Support & Troubleshooting
Topic: Backup not backing up all files
Replies: 1
Views: 1611

Re: Backup not backing up all files

Hi,

To view the Statistics of the backup, please press F3.
To find why the files were backed up again, please send us the .bkc catalog file and the name/path of the files with problems, to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Apr 16, 2014 9:14 am
Forum: Support & Troubleshooting
Topic: B4A 5.0 is just backuping the folders
Replies: 3
Views: 2104

Re: B4A 5.0 is just backuping the folders

Hi,

I see no logs attached, please send it by email to support[at]backup4all[dot]com
by Adrian (Softland)
Wed Apr 16, 2014 9:08 am
Forum: Support & Troubleshooting
Topic: Which Backup Option Do I Use To Do This...
Replies: 1
Views: 1458

Re: Which Backup Option Do I Use To Do This...

Hi,

As we responded you by email, please send us the log files and the catalog for that job.
by Adrian (Softland)
Tue Apr 15, 2014 12:05 pm
Forum: Support & Troubleshooting
Topic: FTP backups max 2GB
Replies: 1
Views: 1734

Re: FTP backups max 2GB

Hi,

Yes, you can do that if your FTP server supports that.
Please open Backup Properties->FTP server->Edit configuration
Set the maximum file size to a large value, for example: 999 GB.
Press Save and run the backup.