Search found 1503 matches

by Support
Mon Mar 17, 2014 12:18 pm
Forum: Support & Troubleshooting
Topic: V5 scheduled Job view next run time
Replies: 1
Views: 1408

Re: V5 scheduled Job view next run time

Hi,

In the bottom left corner, there is a Scheduler button.
It will list all scheduled tasks with information for all. You can sort them by start time, you can filter them by jobs, tags etc.
by Support
Fri Mar 14, 2014 11:38 am
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4352

Re: Backup4All change the folders letter case

Hi,

I was able to reproduce the problem using your catalog. The problem will be fixed.
by Support
Fri Mar 14, 2014 11:23 am
Forum: Support & Troubleshooting
Topic: BSOD Errors
Replies: 1
Views: 1353

Re: BSOD Errors

Hi,

We do not have such problems here and no other client reported such a problem.
Please let us know the build number of Backup4all you use. Make sure you have the latest one: 5.0.396.
by Support
Mon Mar 10, 2014 11:42 am
Forum: Support & Troubleshooting
Topic: Warning: Cannot open file: The system cannot find the file specified Merge failed!
Replies: 13
Views: 5132

Re: Warning: Cannot open file: The system cannot find the file specified Merge failed!

Hi,

If the backup started again with 1_C, then it means the backup started from zero.
by Support
Mon Mar 10, 2014 11:39 am
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4352

Re: Backup4All change the folders letter case

Hi,

Can you send me the backup catalog and the last backup log to support[at]backup4all[dot]com ?
by Support
Mon Mar 10, 2014 11:36 am
Forum: Support & Troubleshooting
Topic: Replace External hard drive with a different drive
Replies: 1
Views: 1577

Re: Replace External hard drive with a different drive

Hi, If you can move all data from the old drive to the new drive, then assign the same drive letter to the new drive, in this case, the backup will work with no other necessarily changes in Backup4all. If you cannot manually assign another drive letter, just move the backup files and the catalog fro...
by Support
Thu Mar 06, 2014 1:50 pm
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4352

Re: Backup4All change the folders letter case

Hi,

Please start a new job in version 5.
by Support
Thu Mar 06, 2014 10:27 am
Forum: Support & Troubleshooting
Topic: no ftp option
Replies: 1
Views: 1240

Re: no ftp option

Hi,

The FTP destination is not available in the Standard edition of Backup4all. You need to upgrade to Professional.
by Support
Thu Mar 06, 2014 10:22 am
Forum: Support & Troubleshooting
Topic: IPC Server
Replies: 23
Views: 12403

Re: IPC Server

Hi,

Yes, that is correct. The backup will continue and will be visible in the backup list.
At this moment we are still working to fix this problem, I cannot tell you exactly when it will be fixed.
by Support
Thu Mar 06, 2014 10:20 am
Forum: Support & Troubleshooting
Topic: Backup4All change the folders letter case
Replies: 15
Views: 4352

Re: Backup4All change the folders letter case

Hi,

In version 5 of Backup4all, this problem is fixed.