Search found 1502 matches

by Support
Tue May 06, 2014 11:21 am
Forum: Support & Troubleshooting
Topic: Backup4all configuration backup plugin has issues.
Replies: 2
Views: 1534

Re: Backup4all configuration backup plugin has issues.

Hi,

We don't have such problems here.
Please send us the last backup and restore logs to support[at]backup4all[dot]com
by Support
Tue May 06, 2014 11:20 am
Forum: Support & Troubleshooting
Topic: Bug: If job is canceled, the junk archive is not deleted.
Replies: 9
Views: 2877

Re: Bug: If job is canceled, the junk archive is not deleted.

Hi,

Please send me the last backup log for that job to support[at]backup4all[dot]com
by Support
Tue May 06, 2014 11:17 am
Forum: Support & Troubleshooting
Topic: Warning! Build 436 is broken.
Replies: 27
Views: 9339

Re: Warning! Build 436 is broken.

Hi, The build 5.0.436 is not broken. 1. Where do you see the incorrect number of files listed? In Statistics view, in backup log? 2. When you click on another job, the first time it is just selected and the backup catalog for that job is loaded. The link are not clickable if the job is not active. W...
by Support
Mon May 05, 2014 1:08 pm
Forum: Support & Troubleshooting
Topic: AES encryption
Replies: 3
Views: 1651

Re: AES encryption

Hi,

You can use AES encryption with 128/196/256 bits. The encryption is made locally and the files are sent encrypted to destination. You can access the data only using the password you set for encryption.
by Support
Thu Apr 24, 2014 9:55 am
Forum: Support & Troubleshooting
Topic: AES encryption
Replies: 3
Views: 1651

Re: AES encryption

Hi,

Yes, version 5 of Backup4all is HIPPA compliant.
by Support
Thu Apr 24, 2014 9:55 am
Forum: Support & Troubleshooting
Topic: Backup to DropBox
Replies: 2
Views: 2015

Re: Backup to DropBox

Hi,

You can back up to your Dropbox local folder, using Backup4all.
The Dropbox folder will be synch with the online account, as described in this article: https://www.dropbox.com/help/137/en
by Support
Thu Apr 24, 2014 9:48 am
Forum: Support & Troubleshooting
Topic: Cannot activate version 5 on W2K3
Replies: 3
Views: 1899

Re: Cannot activate version 5 on W2K3

@joekov: please send us an email to support[at]backup4all[dot]com with the key you tried to use.
by Support
Thu Apr 24, 2014 9:46 am
Forum: Support & Troubleshooting
Topic: Testing Amazon S3 - Winsock error
Replies: 11
Views: 4899

Re: Testing Amazon S3 - Winsock error

Hi,

A new build will be released these days including a fix for that.
by Support
Wed Apr 16, 2014 9:20 am
Forum: Support & Troubleshooting
Topic: Backup not backing up all files
Replies: 1
Views: 1447

Re: Backup not backing up all files

Hi,

To view the Statistics of the backup, please press F3.
To find why the files were backed up again, please send us the .bkc catalog file and the name/path of the files with problems, to support[at]backup4all[dot]com
by Support
Wed Apr 16, 2014 9:14 am
Forum: Support & Troubleshooting
Topic: B4A 5.0 is just backuping the folders
Replies: 3
Views: 1895

Re: B4A 5.0 is just backuping the folders

Hi,

I see no logs attached, please send it by email to support[at]backup4all[dot]com