Search found 1503 matches

by Support
Tue Jun 10, 2014 10:27 am
Forum: Support & Troubleshooting
Topic: Does not support Chinese (Taiwan) language
Replies: 1
Views: 1791

Re: Does not support Chinese (Taiwan) language

Hi,

The Chinese translation is not ready yet.
by Support
Tue Jun 10, 2014 10:26 am
Forum: Support & Troubleshooting
Topic: Disc not ready error
Replies: 1
Views: 1444

Re: Disc not ready error

Hi,

Please send us the last backup log to support[at]backup4all[dot]com
by Support
Thu Jun 05, 2014 12:55 pm
Forum: Support & Troubleshooting
Topic: Does Block Backup Work for Open Outlook PST Files?
Replies: 2
Views: 2659

Re: Does Block Backup Work for Open Outlook PST Files?

Hi,

We found the problem and we will fix it.
by Support
Thu Jun 05, 2014 12:54 pm
Forum: Support & Troubleshooting
Topic: seperating full and differential backups by day
Replies: 1
Views: 1384

Re: seperating full and differential backups by day

Hi, You can add the day in the backup zip name. To do that, please open Backup Properties->Type. At the bottom you will see the "Customize prefix of backup files" section. Press "Insert tag" and choose the tag you want to use. The backup number and the source drive cannot be removed from the backup ...
by Support
Tue Jun 03, 2014 5:50 am
Forum: Support & Troubleshooting
Topic: Version 5 Build 467 Broken
Replies: 6
Views: 3473

Re: Version 5 Build 467 Broken

Hi,

We fixed the problem, please download build 5.0.468 from:
http://www.backup4all.com/download/setup/b4asetup.exe
by Support
Fri May 30, 2014 11:52 am
Forum: Support & Troubleshooting
Topic: Need "Differential" Clarified
Replies: 2
Views: 1794

Re: Need "Differential" Clarified

Hi,

When you run a differential backup, the program is looking for all new and modified sources since the last Full.
If you want to backup the new and modified files since the last backup (full, differential or incremental), you need to run an incremental backup.
by Support
Tue May 27, 2014 8:27 am
Forum: Support & Troubleshooting
Topic: Problem backing up Outlook profile: "Duplicates not allowed"
Replies: 3
Views: 2049

Re: Problem backing up Outlook profile: "Duplicates not allowed"

Hi,

Please send us an export of the Outlook registry to support[at]backup4all[dot]com
by Support
Tue May 27, 2014 8:25 am
Forum: Support & Troubleshooting
Topic: Version 5 Build 455 Issue - Windows 8
Replies: 2
Views: 1887

Re: Version 5 Build 455 Issue - Windows 8

Hi,

Please send me the statistics and the backup logs to support[at]backup4all[dot]com