Hi,

Please try to restore a file using Backup4all.
The correct date will be restored during the restore process.

Hi,

We respond to all emails received.
Please send us the email again as we did not receive it.

Hi,

Even if you close that monitoring application, the process remains active in memory and Themida detects it.
That is why you have to restart the computer.

Hi,

Backup4all is waiting for the run action before to finish before running the backup. There isn't enough information about the action you ran before the backup (SEP_AutoRun.exe). I cannot tell what that exe file does and if only Backup4all was affected.

Hi,

By default there are some restrictions in order to prevent spamming on forum.

Hi,

You could also close the bbackup.exe process from Task Manager.

Hi,

Yes, the problem is solved in version 5 of Backup4all.
You can download the latest build which is now 5.2.643

Hi, Please send us the .bkc catalog file from the backup destination and the last backup log for that job to support[at]backup4all[dot]com Changing the backup destination will delete the backup catalog and the job will start from the beginning. Does Backup4all keeps the same drive letter and there i...

Hi,

Please send us the last backup log to support[at]backup4all[dot]com

Hi,

Please run a manual test for that backup, do you have the same problem?
If yes, please send us the last backup log to support[at]backup4all[dot]com