Search found 1503 matches

by Support
Tue Jul 01, 2014 9:23 am
Forum: Support & Troubleshooting
Topic: Not enough disk space error
Replies: 6
Views: 3149

Re: Not enough disk space error

Hi,

It is trying to use the temp folder from C: drive.
by Support
Mon Jun 30, 2014 1:15 pm
Forum: Support & Troubleshooting
Topic: Not enough disk space error
Replies: 6
Views: 3149

Re: Not enough disk space error

Hi,

There is not a limit in Backup4all for the zip size, we found there is a problem that the changed location of temp folder is not working fine in build 483. We will fix that.
by Support
Thu Jun 26, 2014 2:27 pm
Forum: Support & Troubleshooting
Topic: Not enough disk space error
Replies: 6
Views: 3149

Re: Not enough disk space error

Hi,

Please go to File->Options->Application folders.
Put the temporary folder on a drive with plenty of free disk space.
By default is trying to use the C: drive.
by Support
Thu Jun 19, 2014 2:06 pm
Forum: Support & Troubleshooting
Topic: Restore srCreateError
Replies: 2
Views: 1787

Re: Restore srCreateError

hi,

Do you have enough permissions to create the files on that location?
What about if you try to restore them to a local drive?
Do you have the latest version of Backup4all 5.0.468?
by Support
Thu Jun 19, 2014 2:04 pm
Forum: Support & Troubleshooting
Topic: bBackup.exe preventing S3 sleep
Replies: 1
Views: 1434

Re: bBackup.exe preventing S3 sleep

Hi,

Is there any backup in progress?
We do not allow the system to go into sleep mode during the backup execution.

If there is no backup in progress, is the bbackup.exe process running in Task Manager?
by Support
Wed Jun 18, 2014 9:13 am
Forum: Support & Troubleshooting
Topic: V4 Incremental - max file versions
Replies: 1
Views: 1491

Re: V4 Incremental - max file versions

Hi,

If you set the limit now, it will be applied to the current backup job next time you run the backup. There is no need to create a new backup job only for that.
by Support
Wed Jun 18, 2014 9:02 am
Forum: Support & Troubleshooting
Topic: System cannot find file specified -Merge failed!
Replies: 2
Views: 1532

Re: System cannot find file specified -Merge failed!

Hi,

In order to start with a new backup history (from zero), please go to Backup Properties->Advanced.
In the "Run action before backup" section, select the <Clear backup> action, put it to run only once.
When you run the backup the history will be deleted and a new complete backup will be created.
by Support
Wed Jun 11, 2014 6:51 am
Forum: Support & Troubleshooting
Topic: linux shared drive backup
Replies: 3
Views: 2012

Re: linux shared drive backup

Hi,

Can you send me the last backup log to support[at]backup4all[dot]com?
by Support
Tue Jun 10, 2014 10:35 am
Forum: Support & Troubleshooting
Topic: linux shared drive backup
Replies: 3
Views: 2012

Re: linux shared drive backup

Hi,

Please try to map the network drive and use the mapped drive as backup source. Do you still have the problem?
by Support
Tue Jun 10, 2014 10:33 am
Forum: Support & Troubleshooting
Topic: Can Zero-Byte Backups Be Stopped From Creating An Empty .ZIP File?
Replies: 1
Views: 1797

Re: Can Zero-Byte Backups Be Stopped From Creating An Empty .ZIP File?

Hi,

We found there is a problem with the block backup option. We will fix that.