Search found 1496 matches

by Support
Wed Jun 11, 2014 6:51 am
Forum: Support & Troubleshooting
Topic: linux shared drive backup
Replies: 3
Views: 1982

Re: linux shared drive backup

Hi,

Can you send me the last backup log to support[at]backup4all[dot]com?
by Support
Tue Jun 10, 2014 10:35 am
Forum: Support & Troubleshooting
Topic: linux shared drive backup
Replies: 3
Views: 1982

Re: linux shared drive backup

Hi,

Please try to map the network drive and use the mapped drive as backup source. Do you still have the problem?
by Support
Tue Jun 10, 2014 10:33 am
Forum: Support & Troubleshooting
Topic: Can Zero-Byte Backups Be Stopped From Creating An Empty .ZIP File?
Replies: 1
Views: 1764

Re: Can Zero-Byte Backups Be Stopped From Creating An Empty .ZIP File?

Hi,

We found there is a problem with the block backup option. We will fix that.
by Support
Tue Jun 10, 2014 10:27 am
Forum: Support & Troubleshooting
Topic: Does not support Chinese (Taiwan) language
Replies: 1
Views: 1742

Re: Does not support Chinese (Taiwan) language

Hi,

The Chinese translation is not ready yet.
by Support
Tue Jun 10, 2014 10:26 am
Forum: Support & Troubleshooting
Topic: Disc not ready error
Replies: 1
Views: 1406

Re: Disc not ready error

Hi,

Please send us the last backup log to support[at]backup4all[dot]com
by Support
Thu Jun 05, 2014 12:55 pm
Forum: Support & Troubleshooting
Topic: Does Block Backup Work for Open Outlook PST Files?
Replies: 2
Views: 2621

Re: Does Block Backup Work for Open Outlook PST Files?

Hi,

We found the problem and we will fix it.
by Support
Thu Jun 05, 2014 12:54 pm
Forum: Support & Troubleshooting
Topic: seperating full and differential backups by day
Replies: 1
Views: 1349

Re: seperating full and differential backups by day

Hi, You can add the day in the backup zip name. To do that, please open Backup Properties->Type. At the bottom you will see the "Customize prefix of backup files" section. Press "Insert tag" and choose the tag you want to use. The backup number and the source drive cannot be removed from the backup ...
by Support
Tue Jun 03, 2014 5:50 am
Forum: Support & Troubleshooting
Topic: Version 5 Build 467 Broken
Replies: 6
Views: 3416

Re: Version 5 Build 467 Broken

Hi,

We fixed the problem, please download build 5.0.468 from:
http://www.backup4all.com/download/setup/b4asetup.exe