Search found 1496 matches

by Support
Mon Jul 07, 2014 11:10 am
Forum: Support & Troubleshooting
Topic: Local Mirror Backup and SFTP
Replies: 1
Views: 1740

Re: Local Mirror Backup and SFTP

Hi,

Yes, you can do that. Here is an article about how to configure Backup4all: http://www.backup4all.com/kb/backup-str ... p-239.html
by Support
Fri Jul 04, 2014 9:21 am
Forum: Support & Troubleshooting
Topic: issue with mirror copy
Replies: 4
Views: 2302

Re: issue with mirror copy

Hi,

No, the backup catalog is also stored on C: drive. The error appears on the catalog database.
How much free disk space you have on C: drive?
by Support
Thu Jul 03, 2014 9:31 am
Forum: Support & Troubleshooting
Topic: issue with mirror copy
Replies: 4
Views: 2302

Re: issue with mirror copy

Hi,

Please make sure you have enough free disk space in destination and also on C: drive.
by Support
Tue Jul 01, 2014 9:23 am
Forum: Support & Troubleshooting
Topic: Not enough disk space error
Replies: 6
Views: 3085

Re: Not enough disk space error

Hi,

It is trying to use the temp folder from C: drive.
by Support
Mon Jun 30, 2014 1:15 pm
Forum: Support & Troubleshooting
Topic: Not enough disk space error
Replies: 6
Views: 3085

Re: Not enough disk space error

Hi,

There is not a limit in Backup4all for the zip size, we found there is a problem that the changed location of temp folder is not working fine in build 483. We will fix that.
by Support
Thu Jun 26, 2014 2:27 pm
Forum: Support & Troubleshooting
Topic: Not enough disk space error
Replies: 6
Views: 3085

Re: Not enough disk space error

Hi,

Please go to File->Options->Application folders.
Put the temporary folder on a drive with plenty of free disk space.
By default is trying to use the C: drive.
by Support
Thu Jun 19, 2014 2:06 pm
Forum: Support & Troubleshooting
Topic: Restore srCreateError
Replies: 2
Views: 1739

Re: Restore srCreateError

hi,

Do you have enough permissions to create the files on that location?
What about if you try to restore them to a local drive?
Do you have the latest version of Backup4all 5.0.468?
by Support
Thu Jun 19, 2014 2:04 pm
Forum: Support & Troubleshooting
Topic: bBackup.exe preventing S3 sleep
Replies: 1
Views: 1405

Re: bBackup.exe preventing S3 sleep

Hi,

Is there any backup in progress?
We do not allow the system to go into sleep mode during the backup execution.

If there is no backup in progress, is the bbackup.exe process running in Task Manager?
by Support
Wed Jun 18, 2014 9:13 am
Forum: Support & Troubleshooting
Topic: V4 Incremental - max file versions
Replies: 1
Views: 1458

Re: V4 Incremental - max file versions

Hi,

If you set the limit now, it will be applied to the current backup job next time you run the backup. There is no need to create a new backup job only for that.
by Support
Wed Jun 18, 2014 9:02 am
Forum: Support & Troubleshooting
Topic: System cannot find file specified -Merge failed!
Replies: 2
Views: 1495

Re: System cannot find file specified -Merge failed!

Hi,

In order to start with a new backup history (from zero), please go to Backup Properties->Advanced.
In the "Run action before backup" section, select the <Clear backup> action, put it to run only once.
When you run the backup the history will be deleted and a new complete backup will be created.