Search found 1496 matches

by Support
Tue Aug 19, 2014 1:15 pm
Forum: Support & Troubleshooting
Topic: Transfer Backup Job to New Server
Replies: 3
Views: 1957

Re: Transfer Backup Job to New Server

Hi,

If you change the source path, those files will be backed up again.
If you change the destination path, you need to reopen the backup catalog from the new path in order to update the destination path.
by Support
Tue Aug 19, 2014 12:53 pm
Forum: Support & Troubleshooting
Topic: Daily scheduled backup not always run
Replies: 15
Views: 5674

Re: Daily scheduled backup not always run

Hi,

Please make an additional scheduler for that job to run at a time when you are in front of the computer, does it works?
If yes, please try to change it to run at a time when there is no user logged on. See if you still have the problem.
by Support
Mon Aug 11, 2014 11:47 am
Forum: Support & Troubleshooting
Topic: Version 5 Build 549 Issue - Windows 8
Replies: 5
Views: 2963

Re: Version 5 Build 549 Issue - Windows 8

Since you've also emailed us on this issue we'll continue the discussion via email.
by Support
Mon Aug 11, 2014 10:22 am
Forum: Support & Troubleshooting
Topic: Mail delivery failed: returning message to sender
Replies: 1
Views: 2884

Re: Mail delivery failed: returning message to sender

This functionality is already included in Backup4all, you just have to change an option to have the detailed log disabled (if it's enabled the log is too large): 1. Go to Options->Logs and history 2. Uncheck the option "Log detailed information" Optionally if you want you can zip the log file, you'd...
by Support
Fri Aug 08, 2014 8:44 am
Forum: Support & Troubleshooting
Topic: Release Backup4all 5.1.549
Replies: 2
Views: 2923

Re: Release Backup4all 5.1.549

Hi,

There is no problem with the build.
Please download it again using the other links from our website: msi or full exe files.
Do you still have the problem?
by Support
Thu Aug 07, 2014 12:05 pm
Forum: Feedback & Wishlist
Topic: Jobs queue
Replies: 3
Views: 17446

Re: Jobs queue

Hi, That is not such complicated. For example you create a new tag called "8 Aug" for today backups. For the backup jobs you want to run today, you just need to drag and drop them over the tag name (from the middle column in Backup4all to the left column). This way the tag will be assigned for those...
by Support
Thu Aug 07, 2014 12:02 pm
Forum: Feedback & Wishlist
Topic: Backup to OneDrive
Replies: 3
Views: 17825

Re: Backup to OneDrive

Hi,

We have plans to add such a destination in Backup4all.
by Support
Wed Aug 06, 2014 12:46 pm
Forum: Support & Troubleshooting
Topic: Backup takes a long time
Replies: 7
Views: 4240

Re: Backup takes a long time

Hi,

That depends of the read/write speed of the USB drive and the port type you use: USB 2.0/3.0
by Support
Wed Aug 06, 2014 12:45 pm
Forum: Support & Troubleshooting
Topic: Limiting the number of backups
Replies: 1
Views: 1365

Re: Limiting the number of backups

Hi,

Yes, you can do that.
Please open Backup Properties->Types.
Set the limit number of backup versions at 5.
Press Save.
by Support
Wed Aug 06, 2014 12:41 pm
Forum: Support & Troubleshooting
Topic: Daily scheduled backup not always run
Replies: 15
Views: 5674

Re: Daily scheduled backup not always run

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com to see why it took such a long time.