Search found 1496 matches

by Support
Mon Mar 16, 2015 2:19 pm
Forum: Support & Troubleshooting
Topic: File Not found
Replies: 15
Views: 4458

Re: File Not found

Hi,

Log file cannot be accessed on the link you provided.
Please run an independent test after backup, by pressing the Test (F9) button.
Let us know the results.
by Support
Wed Mar 11, 2015 11:57 am
Forum: Support & Troubleshooting
Topic: backup large NAS
Replies: 2
Views: 1612

Re: backup large NAS

Hi,

Backup4all creates a zip only for the first disc and after it is burn, the second zip will be created.
by Support
Wed Mar 11, 2015 10:27 am
Forum: Support & Troubleshooting
Topic: backups to the cloud
Replies: 3
Views: 1807

Re: backups to the cloud

Hi,

Can you connect to Amazon using another Amazon S3 browser?
Did you check the password from Backup4all?
by Support
Wed Mar 04, 2015 9:24 am
Forum: Support & Troubleshooting
Topic: Move Backup4all to a new computer
Replies: 1
Views: 4189

Re: Move Backup4all to a new computer

For Backup4all 5, please follow these steps: 1. Install Backup4all as trial on the new computer. 2. Open the .bkc catalog files from the backup destination. The backup jobs will be recreated in Backup4all. 3. On the old computer, go to File->Help and deactivate Backup4all. 4. Uninstall Backup4all fr...
by Support
Fri Feb 27, 2015 1:41 pm
Forum: Support & Troubleshooting
Topic: backups to the cloud
Replies: 3
Views: 1807

Re: backups to the cloud

Hi,

Please tell us the name of the backup you wanted to create.
Can you create the same bucket name using another Amazon S3 browser?
by Support
Thu Feb 26, 2015 1:50 pm
Forum: Support & Troubleshooting
Topic: Backup on shutdown
Replies: 5
Views: 2139

Re: Backup on shutdown

Hi,

We tested here using the latest release of Backup4all 5.3.704 and the backup at system shutdown is executed even from a limited account, followed by the computer shutdown.
by Support
Tue Feb 24, 2015 9:00 am
Forum: Feedback & Wishlist
Topic: Shutdown scheduler - extra option - wishlist
Replies: 2
Views: 17415

Re: Shutdown scheduler - extra option - wishlist

Hi,

We put your request in our Wishlist and it will be implemented in one of the future releases.
by Support
Wed Feb 11, 2015 12:48 pm
Forum: Support & Troubleshooting
Topic: Backup on shutdown
Replies: 5
Views: 2139

Re: Backup on shutdown

Hi,

We made some changes in the latest release which also correct some bugs for backup at shutdown.
Please install version 5.3.704 of Backup4all.

If the limited used can shutdown the computer, Backup4all should run at shutdown.
by Support
Tue Feb 10, 2015 1:10 pm
Forum: Support & Troubleshooting
Topic: IPC Server
Replies: 23
Views: 12238

Re: IPC Server

Hi,

We fixed the problem from 5.2.685. Please download the latest version of Backup4all 5.3.704 from our website.
by Support
Tue Feb 10, 2015 1:08 pm
Forum: Support & Troubleshooting
Topic: "Run in Background" Help
Replies: 1
Views: 1399

Re: "Run in Background" Help

Hi,

Please open Backup Properties->Scheduler->General page.
Under "Execute" section, select "Show main application" option and press Save.