Search found 1574 matches

by Adrian (Softland)
Thu Apr 23, 2020 11:17 am
Forum: Support & Troubleshooting
Topic: Smtp problems
Replies: 1
Views: 604

Re: Smtp problems

Hi,

Please send us the error message in text or screenshot to support[at]backup4all[dot]com
There were user cases when a typo was the problem.
by Adrian (Softland)
Tue Apr 21, 2020 8:02 am
Forum: Support & Troubleshooting
Topic: Backup of multiple PC's and other drives
Replies: 1
Views: 614

Re: Backup of multiple PC's and other drives

Hi, You can use Backup4all for that. It will create the fist complete backup and after that only new and modified files will be backed up. If you have an existing backup on the destination drive, it will not be used by Backup4all because it uses its own catalog to store information about the backed ...
by Adrian (Softland)
Tue Apr 21, 2020 6:53 am
Forum: Support & Troubleshooting
Topic: Best backup solution?
Replies: 1
Views: 652

Re: Best backup solution?

Hi, We offer support for Backup4all, which is able to back up to local, network and cloud destinations. Both DAS and SAN seems to be good solutions but it depends on your particular case which is the best for you. We also have clients using NAS devices for backups, because they can be easily accesse...
by Adrian (Softland)
Tue Apr 21, 2020 6:42 am
Forum: Support & Troubleshooting
Topic: Backup Label Not Working
Replies: 1
Views: 586

Re: Backup Label Not Working

Hi,

Version 5 of Backup4all is no longer supported, we recommend you to upgrade to the latest version of Backup4all 8.
by Adrian (Softland)
Tue Apr 21, 2020 6:41 am
Forum: Support & Troubleshooting
Topic: Is it possible to automatically shutdown the destination machine after the backup?
Replies: 1
Views: 671

Re: Is it possible to automatically shutdown the destination machine after the backup?

Hi,

In Backup4all you can run actions (or batch files) before and after the backup.
In this case, you need to create a batch file to be executed after the backup (in Backup Properties->Advanced page).
The command line to hibernate a network computer is: shutdown /m \\computername /h /f
by Adrian (Softland)
Mon Mar 30, 2020 8:08 am
Forum: Support & Troubleshooting
Topic: Recover deleted job
Replies: 1
Views: 735

Re: Recover deleted job

Hi,

The backup job and the backup files are in destination.
You just need to open in Backup4all the .bkc catalog file from the backup destination. That will recreate the backup job in Backup4all.
by Adrian (Softland)
Thu Mar 26, 2020 10:52 am
Forum: Support & Troubleshooting
Topic: Scheduled Backup does not run
Replies: 1
Views: 782

Re: Scheduled Backup does not run

Hi,

Please try to recreate the scheduled task in Backup4all.
If that works, you can remove the old scheduled task.
by Adrian (Softland)
Thu Mar 26, 2020 10:49 am
Forum: Support & Troubleshooting
Topic: Can't schedule backup jobs
Replies: 9
Views: 5686

Re: Can't schedule backup jobs

Hi,

Did you used the same user account?
Can you manually create a new scheduled task in Control Panel->Administrative Tools->Task Scheduler?
(under Task Scheduler Library->Softland->Backup4all 8)
by Adrian (Softland)
Thu Mar 26, 2020 8:54 am
Forum: Support & Troubleshooting
Topic: Premature end of file reached.
Replies: 8
Views: 2079

Re: Premature end of file reached.

Hi,

We will correct the log report regarding no. of errors.

As for the warning you get: do you have the same problem if you run an independent Test by pressing the Test (F9) button?
Did you test your RAM memory and the C: hdd for errors?
by Adrian (Softland)
Tue Mar 10, 2020 10:09 am
Forum: Support & Troubleshooting
Topic: Restore. Cannot display versions of a file.
Replies: 3
Views: 928

Re: Restore. Cannot display versions of a file.

Hi,

Please send us this file "H:\proj\backup\Backup4All\2020\2019 Proj modified.bkc" to support[at]backup4all[dot]com