Search found 1496 matches

by Support
Fri Apr 19, 2019 10:43 am
Forum: Support & Troubleshooting
Topic: Use Amazon S3 as a backup source
Replies: 2
Views: 709

Re: Use Amazon S3 as a backup source

Hi,

You cannot have the backup source on Amazon S3.
by Support
Mon Apr 15, 2019 9:09 am
Forum: Support & Troubleshooting
Topic: Scheduled backup aborting with "User pressed cancel"
Replies: 1
Views: 667

Re: Scheduled backup aborting with "User pressed cancel"

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
by Support
Mon Mar 25, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: How do i rename a backup job?
Replies: 2
Views: 746

Re: How do i rename a backup job?

Hi,

You need to edit the Name field in Backup Properties->General page, then press Save.
Is the backup name changed in Backup4all?
If not, do you get any error message?
by Support
Tue Mar 19, 2019 1:51 pm
Forum: Support & Troubleshooting
Topic: migrating settings
Replies: 2
Views: 688

Re: migrating settings

Hi,

Please read this article about how to backup and restore the Backup4all configurations:
https://www.backup4all.com/how-to-back- ... ns-kb.html
by Support
Mon Mar 11, 2019 8:54 am
Forum: Support & Troubleshooting
Topic: High CPU use
Replies: 3
Views: 806

Re: High CPU use

Hi,

Please open Backup4all, go to File->Options->Startup and updates.
Uncheck the "Show tray icon" and press OK.
That will not affect the functionality of the backups (even if scheduled).
by Support
Tue Mar 05, 2019 1:01 pm
Forum: Support & Troubleshooting
Topic: Cannot backup files in inetsrv\config
Replies: 1
Views: 633

Re: Cannot backup files in inetsrv\config

Hi,

That is a Windows protected folder, with special permissions.
I created a ticket so Backup4all could display and back up that folder.
by Support
Fri Mar 01, 2019 1:59 pm
Forum: Support & Troubleshooting
Topic: Same Backup 2 different Destination?
Replies: 1
Views: 618

Re: Same Backup 2 different Destination?

Hi,

In Backup4all you cannot have more than one destination for a backup job.
If you want to back up to multiple destinations, we recommend you this article: https://www.backup4all.com/how-to-back- ... ns-kb.html
by Support
Wed Feb 27, 2019 7:06 am
Forum: Feedback & Wishlist
Topic: Always keep the first version
Replies: 3
Views: 749

Re: Always keep the first version

Hi,

That cannot be achieved in the way you want.
by Support
Mon Feb 25, 2019 7:43 am
Forum: Feedback & Wishlist
Topic: Always keep the first version
Replies: 3
Views: 749

Re: Always keep the first version

Hi,

The most recent Full backup type is always kept. Only the next Incremental and Differentials executions are merged.
by Support
Tue Feb 19, 2019 10:56 am
Forum: Support & Troubleshooting
Topic: simple instructions to restore one file in v7
Replies: 1
Views: 824

Re: simple instructions to restore one file in v7

Hi,

Please open Backup4all, go to Explore View (F2). Select the file you want to restore.
Right click it and select "Restore to". Indicate a restore location and press Restore.