Search found 1550 matches

by Adrian (Softland)
Wed Apr 13, 2016 5:47 am
Forum: Support & Troubleshooting
Topic: Zip Issues
Replies: 1
Views: 3146

Re: Zip Issues

Hi,

The warning appeared on testing phase and it compares the size of the file with the size from catalog.
Can you please send us the complete backup log to support[at]backup4all[dot]com?
by Adrian (Softland)
Wed Apr 13, 2016 5:45 am
Forum: Support & Troubleshooting
Topic: OneDrive Issues
Replies: 5
Views: 4099

Re: OneDrive Issues

Hi,

We made a new release 6.1 with the problem solved.
by Adrian (Softland)
Fri Apr 08, 2016 6:39 am
Forum: Support & Troubleshooting
Topic: B4aCmd.exe begins running without notice
Replies: 7
Views: 4324

Re: B4aCmd.exe begins running without notice

The topic was created regarding B4aCmd.exe process, which is no longer part of Backup4all since version 5. Versions 1.x, 2.x, 3.x and 4.x of Backup4all are no longer supported. To benefit from support and the added functionality we highly recommend upgrading to the latest version. Please visit our u...
by Adrian (Softland)
Thu Apr 07, 2016 12:30 pm
Forum: Support & Troubleshooting
Topic: OneDrive Issues
Replies: 5
Views: 4099

Re: OneDrive Issues

Hi,

This problem will be also fixed in the new release.
by Adrian (Softland)
Thu Apr 07, 2016 9:23 am
Forum: Support & Troubleshooting
Topic: Restoring
Replies: 3
Views: 3353

Re: Restoring

Hi,

Of course Backup4all will restore that file without additional steps. Backup4all will automatically merge the necessarily splits in order to get you the exact source files.
by Adrian (Softland)
Thu Mar 31, 2016 12:40 pm
Forum: Support & Troubleshooting
Topic: Restoring
Replies: 3
Views: 3353

Re: Restoring

Hi,

Yes, that is correct. You can extract the archives with any zipping tool which is also able to handle the encryption you used.
by Adrian (Softland)
Thu Mar 31, 2016 12:32 pm
Forum: Support & Troubleshooting
Topic: OneDrive Issues
Replies: 5
Views: 4099

Re: OneDrive Issues

Hi,

We found the problem and we fixed it.
A new build will be released these days.
by Adrian (Softland)
Tue Mar 22, 2016 9:59 am
Forum: Support & Troubleshooting
Topic: Duplicate Object Index
Replies: 1
Views: 3315

Re: Duplicate Object Index

Hi,

It seems there are 2 files with the same name in the same folder. You can try to find the files, or create a new backup job.
by Adrian (Softland)
Mon Mar 21, 2016 1:52 pm
Forum: Support & Troubleshooting
Topic: External drive disconnecting...
Replies: 1
Views: 3079

Re: External drive disconnecting...

Hi,

Can you connect the external drive to another USB port?