Search found 1496 matches

by Support
Tue Jan 26, 2016 10:10 am
Forum: Support & Troubleshooting
Topic: Admin rights necessary?
Replies: 7
Views: 3553

Re: Admin rights necessary?

Hi,

If you are logged on as administrator, can you copy open files using Backup4all?
What about if you schedule the backup job in Backup Properties->Scheduler to run with the username and password of the administrator account even if you are not logged on with the admin account?
by Support
Fri Jan 22, 2016 3:46 pm
Forum: Support & Troubleshooting
Topic: Backup SMB Samba4
Replies: 1
Views: 2905

Re: Backup SMB Samba4

Hi,

You can disable that from Backup Properties->Advanced page.
Uncheck the "Smart file scanning mode" option and press Save.
by Support
Fri Jan 22, 2016 3:44 pm
Forum: Support & Troubleshooting
Topic: Admin rights necessary?
Replies: 7
Views: 3553

Re: Admin rights necessary?

Hi,

One of the conditions to back up open files is to use an administrator account.
by Support
Fri Jan 22, 2016 3:42 pm
Forum: Support & Troubleshooting
Topic: Explorer context menu
Replies: 1
Views: 1707

Re: Explorer context menu

Hi,

Do you use an administrator account?
Did the UAC popup appeared?
by Support
Fri Jan 22, 2016 3:33 pm
Forum: Support & Troubleshooting
Topic: Suggestions for a good backup solution
Replies: 1
Views: 2206

Re: Suggestions for a good backup solution

Hi,

Backup4all was not designed for system backups but for data files backups only.
Also Backup4all does not support tape drives.

It can be installed on MS Server 2008 R2 and 2012 R2 and will back up data to the selected destination.

If you have any other questions, please contact us.
by Support
Fri Jan 22, 2016 3:00 pm
Forum: Support & Troubleshooting
Topic: Out of memory
Replies: 1
Views: 2029

Re: Out of memory

Hi,

How many files do you have in that backup?
Try to put less files (let's say 100,000 files) and run again the backup.
Then add some more files to the backup sources and run again the backup until all files are backed up.
by Support
Tue Jan 12, 2016 10:15 am
Forum: Support & Troubleshooting
Topic: Restore Backup4all backup and recognize old backups
Replies: 1
Views: 1865

Re: Restore Backup4all backup and recognize old backups

Hi, First, please note Backup4all was not designed for system backups, but for data files backups only. You tried to manually restore the Backup4all configurations but you did that incompletely as there are also registry entries involved. That seems to be the cause of the expiring trial as not all p...
by Support
Tue Jan 12, 2016 10:05 am
Forum: Support & Troubleshooting
Topic: Multiple destinations
Replies: 5
Views: 2135

Re: Multiple destinations

Hi,

In the article that is the solution we recommend: make the first backup locally in a zip file then create a mirror of the zip file to the second destination. They will be identical.
by Support
Tue Jan 12, 2016 10:03 am
Forum: Support & Troubleshooting
Topic: Customizing backup file names
Replies: 1
Views: 1815

Re: Customizing backup file names

Hi,

The first sequential number is the backup execution number for that job and that cannot be removed from the file name. Also the drive letter has to remain in the file name.

You can customize the file name from Backup Properties->Type page, under “Customize prefix of backup files” section.
by Support
Wed Jan 06, 2016 9:17 am
Forum: Support & Troubleshooting
Topic: Multiple destinations
Replies: 5
Views: 2135

Re: Multiple destinations

Hi,

As described in that article, the only way to back up to multiple destinations is to configure multiple identical jobs, each of the job pointing to a different destination. Scheduling the backup tag will run all jobs one after another, each of the jobs will copy the files to a destination.