Search found 1528 matches

by Adrian (Softland)
Wed May 04, 2016 10:17 am
Forum: Support & Troubleshooting
Topic: Cannot stop a job running
Replies: 2
Views: 3417

Re: Cannot stop a job running

Hi,

Please kill the bbackup.exe process from Task Manager. Then restart Backup4all.
by Adrian (Softland)
Wed May 04, 2016 10:09 am
Forum: Feedback & Wishlist
Topic: event log alerts
Replies: 3
Views: 17659

Re: event log alerts

Hi,

This feature was not added yet.
by Adrian (Softland)
Fri Apr 29, 2016 8:56 am
Forum: Support & Troubleshooting
Topic: Onedrive for Business 1TB backup best strategies
Replies: 4
Views: 31571

Re: Onedrive for Business 1TB backup best strategies

Hi,

You can split the zip files at 1-2 GB.
If you use the "Create independent splits" option from Backup Properties->Compression, if you want to extract a single file, only the zip containing that file will be downloaded (information from catalog will let us know which files are in each zip).
by Adrian (Softland)
Fri Apr 29, 2016 8:03 am
Forum: Support & Troubleshooting
Topic: Can not delete jobs
Replies: 1
Views: 2967

Re: Can not delete jobs

Hi,

Please let us know what version of Backup4all you have and the Windows version you use.
by Adrian (Softland)
Thu Apr 21, 2016 7:06 am
Forum: Support & Troubleshooting
Topic: shadow copy
Replies: 3
Views: 4199

Re: shadow copy

Hi,

Please go to Control Panel->Task Scheduler and edit the task created by Backup4all.
Select the option "Run with highest privileges" from the "General" page.
Do you still have the problem?
by Adrian (Softland)
Mon Apr 18, 2016 6:39 am
Forum: Support & Troubleshooting
Topic: limit number of backups
Replies: 3
Views: 4000

Re: limit number of backups

Hi,

Yes, that is correct.
by Adrian (Softland)
Fri Apr 15, 2016 7:11 am
Forum: Support & Troubleshooting
Topic: Importing backup jobs from version 5 to 6
Replies: 1
Views: 3065

Re: Importing backup jobs from version 5 to 6

Hi,

Do you have the plugins for those jobs installed in version 6 of Backup4all?
If not, please install the plugins first, then simply open the backup catalog files (.bkc files) from the backup destination.
The jobs should be imported.
by Adrian (Softland)
Thu Apr 14, 2016 12:49 pm
Forum: Support & Troubleshooting
Topic: limit number of backups
Replies: 3
Views: 4000

Re: limit number of backups

Hi, The limit number of backup versions does NOT mean only full backups. It counts all backup executions for that job. In your case, I recommend you to schedule a cleanup execution every month. There is a checkbox "Do not delete full backups", please make sure you select it. That will delete only di...
by Adrian (Softland)
Wed Apr 13, 2016 5:47 am
Forum: Support & Troubleshooting
Topic: Zip Issues
Replies: 1
Views: 3035

Re: Zip Issues

Hi,

The warning appeared on testing phase and it compares the size of the file with the size from catalog.
Can you please send us the complete backup log to support[at]backup4all[dot]com?
by Adrian (Softland)
Wed Apr 13, 2016 5:45 am
Forum: Support & Troubleshooting
Topic: OneDrive Issues
Replies: 5
Views: 3903

Re: OneDrive Issues

Hi,

We made a new release 6.1 with the problem solved.