Search found 1496 matches

by Support
Mon Feb 22, 2016 7:36 am
Forum: Feedback & Wishlist
Topic: Show Speed
Replies: 2
Views: 17068

Re: Show Speed

Hi,

Can you give us more details about the problem?
What version of Backup4all do you have?
The speed is slow comparing with previous executions? or with another program.
Can you send us the last backup log to support[at]backup4all[dot]com ?
by Support
Tue Feb 16, 2016 8:25 am
Forum: Support & Troubleshooting
Topic: Suggestions on setting up server backup
Replies: 1
Views: 2083

Re: Suggestions on setting up server backup

H,

You can try the beta version of Backup4all 6.
In Backup Properties->Compression, set the split limit size at the value you want and also select the "Create independent splits" option. That will create each split only after the previous one is removed from temp.
by Support
Wed Feb 10, 2016 1:24 pm
Forum: Feedback & Wishlist
Topic: Restore a folder from backup tree
Replies: 1
Views: 16817

Re: Restore a folder from backup tree

Hi,

Right click and select Restore on a folder will restore only that folder.
Selecting multiple files and folders and right-click them should also restore only those selected.
by Support
Wed Feb 10, 2016 1:20 pm
Forum: Support & Troubleshooting
Topic: Disable "Volume Shadow Copy"
Replies: 1
Views: 2371

Re: Disable "Volume Shadow Copy"

Hi,

Yes, you can disable that. Please open Backup Properties->Advanced page. Here you need to uncheck the "Backup open files" option, then press Save.
by Support
Mon Feb 01, 2016 3:34 pm
Forum: Support & Troubleshooting
Topic: Rebuild Backup Catalogue from Zips
Replies: 3
Views: 2325

Re: Rebuild Backup Catalogue from Zips

Hi,

In version 5 of Backup4all you can repair the backup catalog. That means Backup4all will scan the destination against the information from catalog and will remove from catalog the files not existing in destination.
by Support
Mon Feb 01, 2016 12:28 pm
Forum: Support & Troubleshooting
Topic: Admin rights necessary?
Replies: 7
Views: 3555

Re: Admin rights necessary?

Hi,

The Volume shadow copy service is part of Windows OS.
You need to fix the VSC service problem before trying to run the backup.
Please send us the last backup log to support[at]backup4all[dot]com
by Support
Mon Feb 01, 2016 12:26 pm
Forum: Support & Troubleshooting
Topic: Rebuild Backup Catalogue from Zips
Replies: 3
Views: 2325

Re: Rebuild Backup Catalogue from Zips

Hi,

Versions 1.x, 2.x, 3.x and 4.x of Backup4all are no longer supported. To benefit from support and the added functionality we highly recommend upgrading to the latest version.

Please visit our upgrade page: https://secure.backup4all.com/shop/upgrade/step1.html
by Support
Fri Jan 29, 2016 2:03 pm
Forum: Support & Troubleshooting
Topic: Admin rights necessary?
Replies: 7
Views: 3555

Re: Admin rights necessary?

Hi, you need to set the username and the password of your Windows user account.
by Support
Thu Jan 28, 2016 8:59 am
Forum: Support & Troubleshooting
Topic: Restoring Backup4All configuration on new laptop
Replies: 2
Views: 2458

Re: Restoring Backup4All configuration on new laptop

Hi,

You should restore in the original location.
Please note: if you have different user names on the old and new computers and your Backup4all settings were per user, the restore might not work correctly.
by Support
Tue Jan 26, 2016 10:14 am
Forum: Support & Troubleshooting
Topic: Merge Backups?
Replies: 2
Views: 2183

Re: Merge Backups?

Hi,

When you run the backup and the limit with merge is applied, the oldest incremental and the new incremental will be merged.
Backup version 4 and 10 will be merged, keeping only the latest version of each file (from these two archives).