Search found 1574 matches

by Adrian (Softland)
Thu Jan 05, 2017 3:05 pm
Forum: Support & Troubleshooting
Topic: Backup takes a long time
Replies: 7
Views: 4714

Re: Backup takes a long time

Hi,

@ramblreb:
How long does it take to copy 1 GB to that drive using Windows Explorer?
Please send us the last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Thu Jan 05, 2017 2:21 pm
Forum: Support & Troubleshooting
Topic: External USB 3.0 Seagate expansion drive recognized as internal drive
Replies: 7
Views: 6460

Re: External USB 3.0 Seagate expansion drive recognized as internal drive

Hi,

Did you install the drivers for it?
Can you use the safely removal tool for that device in Windows?
Drives are organized in Backup4all based on the information given by the Windows OS.
by Adrian (Softland)
Thu Jan 05, 2017 2:14 pm
Forum: Support & Troubleshooting
Topic: Limiting network bandwidth when uploading to cloud
Replies: 1
Views: 3384

Re: Limiting network bandwidth when uploading to cloud

Hi,

In the current release of Backup4all 6.3.278 we introduced this feature. Please download and install it from our website.
You can find in Backup Properties->OneDrive the options to limit the bandwidth.
by Adrian (Softland)
Thu Jan 05, 2017 2:01 pm
Forum: Support & Troubleshooting
Topic: Backup4all Password
Replies: 1
Views: 3325

Re: Backup4all Password

Hi,

Please select do not store the passwords, restart Backup4all and then select again the first option from File->Options->Password.
Then re-enter the email and FTP passwords on their configuration pages.

Do you still have the problem?
by Adrian (Softland)
Thu Jan 05, 2017 1:53 pm
Forum: Feedback & Wishlist
Topic: Wishlist: Backup to OpenStack Swift
Replies: 1
Views: 17252

Re: Wishlist: Backup to OpenStack Swift

Hi,

We added OpenStack Swift to the Wishlist.
by Adrian (Softland)
Mon Dec 12, 2016 1:56 pm
Forum: Support & Troubleshooting
Topic: Backup rotating scheme to USB disks
Replies: 2
Views: 5131

Re: Backup rotating scheme to USB disks

Hi, You are correct: you need to uncheck the "Use local catalogs" option from Backup Properties->Advanced page. The backups from each destination drive you use in the rotation scheme will be independent on the others. For restore, you will need to connect the drive on which the backup was executed i...
by Adrian (Softland)
Fri Dec 09, 2016 3:06 pm
Forum: Support & Troubleshooting
Topic: Access is denied running script for a Rotating backup scheme
Replies: 6
Views: 4468

Re: Access is denied running script for a Rotating backup scheme

Hi,

Instead of "exit /B 0" try to use:
ping localhost -n 1 >null
exit 0
by Adrian (Softland)
Thu Dec 08, 2016 10:32 am
Forum: Support & Troubleshooting
Topic: .Picasa.ini files over FTP
Replies: 1
Views: 3579

Re: .Picasa.ini files over FTP

Hi,

Can you please send us the last backup log for that job to support[at]backup4all[dot]com ?
by Adrian (Softland)
Tue Dec 06, 2016 11:44 am
Forum: Tutorials & Documentation
Topic: Plugin Development
Replies: 1
Views: 101000

Re: Plugin Development

Hi,

Please read this article about how to create a backup plugin for Backup4all: http://www.backup4all.com/kb/how-to-cre ... n-161.html