Search found 1495 matches

by Support
Fri Apr 29, 2016 8:03 am
Forum: Support & Troubleshooting
Topic: Can not delete jobs
Replies: 1
Views: 2869

Re: Can not delete jobs

Hi,

Please let us know what version of Backup4all you have and the Windows version you use.
by Support
Thu Apr 21, 2016 7:06 am
Forum: Support & Troubleshooting
Topic: shadow copy
Replies: 3
Views: 4057

Re: shadow copy

Hi,

Please go to Control Panel->Task Scheduler and edit the task created by Backup4all.
Select the option "Run with highest privileges" from the "General" page.
Do you still have the problem?
by Support
Mon Apr 18, 2016 6:39 am
Forum: Support & Troubleshooting
Topic: limit number of backups
Replies: 3
Views: 3877

Re: limit number of backups

Hi,

Yes, that is correct.
by Support
Fri Apr 15, 2016 7:11 am
Forum: Support & Troubleshooting
Topic: Importing backup jobs from version 5 to 6
Replies: 1
Views: 2967

Re: Importing backup jobs from version 5 to 6

Hi,

Do you have the plugins for those jobs installed in version 6 of Backup4all?
If not, please install the plugins first, then simply open the backup catalog files (.bkc files) from the backup destination.
The jobs should be imported.
by Support
Thu Apr 14, 2016 12:49 pm
Forum: Support & Troubleshooting
Topic: limit number of backups
Replies: 3
Views: 3877

Re: limit number of backups

Hi, The limit number of backup versions does NOT mean only full backups. It counts all backup executions for that job. In your case, I recommend you to schedule a cleanup execution every month. There is a checkbox "Do not delete full backups", please make sure you select it. That will delete only di...
by Support
Wed Apr 13, 2016 5:47 am
Forum: Support & Troubleshooting
Topic: Zip Issues
Replies: 1
Views: 2931

Re: Zip Issues

Hi,

The warning appeared on testing phase and it compares the size of the file with the size from catalog.
Can you please send us the complete backup log to support[at]backup4all[dot]com?
by Support
Wed Apr 13, 2016 5:45 am
Forum: Support & Troubleshooting
Topic: OneDrive Issues
Replies: 5
Views: 3761

Re: OneDrive Issues

Hi,

We made a new release 6.1 with the problem solved.
by Support
Fri Apr 08, 2016 6:39 am
Forum: Support & Troubleshooting
Topic: B4aCmd.exe begins running without notice
Replies: 7
Views: 3973

Re: B4aCmd.exe begins running without notice

The topic was created regarding B4aCmd.exe process, which is no longer part of Backup4all since version 5. Versions 1.x, 2.x, 3.x and 4.x of Backup4all are no longer supported. To benefit from support and the added functionality we highly recommend upgrading to the latest version. Please visit our u...
by Support
Thu Apr 07, 2016 12:30 pm
Forum: Support & Troubleshooting
Topic: OneDrive Issues
Replies: 5
Views: 3761

Re: OneDrive Issues

Hi,

This problem will be also fixed in the new release.
by Support
Thu Apr 07, 2016 9:23 am
Forum: Support & Troubleshooting
Topic: Restoring
Replies: 3
Views: 3112

Re: Restoring

Hi,

Of course Backup4all will restore that file without additional steps. Backup4all will automatically merge the necessarily splits in order to get you the exact source files.