Search found 1495 matches

by Support
Wed Jun 08, 2016 1:01 pm
Forum: Support & Troubleshooting
Topic: Backup4all - Background data connection and transmission
Replies: 1
Views: 2841

Re: Backup4all - Background data connection and transmission

Hi, There is no bprocess.exe used by Backup4all. Please make sure if there is another application trying to use such a file. Backup4all is using the bservice.exe service to communicate between all processes and the main program/interface. Some of these are: bbackup, btest, brestore etc. They all com...
by Support
Wed Jun 08, 2016 12:51 pm
Forum: Feedback & Wishlist
Topic: MFTM FTP Command
Replies: 1
Views: 16479

Re: MFTM FTP Command

Hi,

We already created a ticket for that. It will be implemented in one of the next releases.
by Support
Tue May 24, 2016 10:05 am
Forum: Support & Troubleshooting
Topic: bSettings.exe crashes
Replies: 4
Views: 3702

Re: bSettings.exe crashes

Hi, 1. Do you have the latest version of Backup4all 6.1.180? If not, please install it. 2. Do you use an administrator account? 3. Please rename these folders: "C:\Users\<user name>\AppData\Roaming\Softland\Backup4all 6\" and "C:\Users\<user name>\AppData\Local\Temp\" Then try again to open Backup4a...
by Support
Wed May 18, 2016 12:07 pm
Forum: Support & Troubleshooting
Topic: OneDrive - backup asks to login
Replies: 4
Views: 3124

Re: OneDrive - backup asks to login

Hi,

1. What version of Windows do you have?
2. What version of Backup4all you have installed? If you don't have the latest one 6.1.176 please download it and see if you still have the problem.
by Support
Wed May 18, 2016 12:01 pm
Forum: Support & Troubleshooting
Topic: Very slow restore for large files
Replies: 2
Views: 2982

Re: Very slow restore for large files

Hi,

Can you send us the last restore log to support[at]backup4all[dot]com?
by Support
Fri May 13, 2016 12:39 pm
Forum: Support & Troubleshooting
Topic: Why VSS (Volume Shadow Copy) service stop by itself?
Replies: 1
Views: 3192

Re: Why VSS (Volume Shadow Copy) service stop by itself?

Hi,

That is a Windows OS service. Does it stop only when Backup4all is running?
by Support
Wed May 11, 2016 12:59 pm
Forum: Support & Troubleshooting
Topic: OneDrive - backup asks to login
Replies: 4
Views: 3124

Re: OneDrive - backup asks to login

Hi,

Can you log in OneDrive in your browser?
Is the login remembered in browser?
by Support
Wed May 04, 2016 10:17 am
Forum: Support & Troubleshooting
Topic: Cannot stop a job running
Replies: 2
Views: 3283

Re: Cannot stop a job running

Hi,

Please kill the bbackup.exe process from Task Manager. Then restart Backup4all.
by Support
Wed May 04, 2016 10:09 am
Forum: Feedback & Wishlist
Topic: event log alerts
Replies: 3
Views: 17494

Re: event log alerts

Hi,

This feature was not added yet.
by Support
Fri Apr 29, 2016 8:56 am
Forum: Support & Troubleshooting
Topic: Onedrive for Business 1TB backup best strategies
Replies: 4
Views: 31396

Re: Onedrive for Business 1TB backup best strategies

Hi,

You can split the zip files at 1-2 GB.
If you use the "Create independent splits" option from Backup Properties->Compression, if you want to extract a single file, only the zip containing that file will be downloaded (information from catalog will let us know which files are in each zip).