Search found 1495 matches

by Support
Tue Jul 16, 2019 12:01 pm
Forum: Support & Troubleshooting
Topic: How to make backup flag failed when it cant backup any files?
Replies: 4
Views: 954

Re: How to make backup flag failed when it cant backup any files?

Hi,

In such a case, the backup cannot be flagged as failed. It will be marked as finished with warnings.
You can configure the email notifications to be send when the backup is finished with warnings or errors.
by Support
Tue Jul 09, 2019 11:59 am
Forum: Support & Troubleshooting
Topic: How to make backup flag failed when it cant backup any files?
Replies: 4
Views: 954

Re: How to make backup flag failed when it cant backup any files?

Hi,

Are there any other source drives in that backup job? other than the one disconnected.
by Support
Wed Jun 12, 2019 8:29 am
Forum: Support & Troubleshooting
Topic: SFTP 10058 error
Replies: 5
Views: 6825

Re: SFTP 10058 error

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com
by Support
Fri Jun 07, 2019 7:35 am
Forum: Support & Troubleshooting
Topic: Themida - "http://www.oreans.com" - dialog when starting Backup4All
Replies: 5
Views: 4670

Re: Themida - "http://www.oreans.com" - dialog when starting Backup4All

Hi,

We want to protect our application. That is Themida used for.
Backup4all won't stop you running procmon. But it will not work if you run procmon.
by Support
Tue Jun 04, 2019 10:59 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 967

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi,

You are correct, I did not see the Mirror type was selected.
by Support
Tue Jun 04, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: Can Backup4all backup/restore Windows partition?
Replies: 1
Views: 703

Re: Can Backup4all backup/restore Windows partition?

Hi,

Backup4all was not designed for system/partition backup.
It was designed for data files backups only.
by Support
Mon May 20, 2019 10:05 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 967

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi, The size information in log is about the size we use on the disc, in order not to fill it, but it can increase to the maximum available space. The used space is also calculated to allow the backup catalog on the same disc, if necessarily. I understand you want to back up 6 TB on 120 BD-R dual la...
by Support
Wed Apr 24, 2019 9:12 am
Forum: Support & Troubleshooting
Topic: Mirror Backup not deleting excluded files
Replies: 3
Views: 2139

Re: Mirror Backup not deleting excluded files

@BackItUpSafely

Please send us the same files to support[at]backup4all[dot]com in order to analyze this situation
- the last backup log
- the backup catalog (.bkc file) from the backup destination
by Support
Fri Apr 19, 2019 10:43 am
Forum: Support & Troubleshooting
Topic: Use Amazon S3 as a backup source
Replies: 2
Views: 699

Re: Use Amazon S3 as a backup source

Hi,

You cannot have the backup source on Amazon S3.