Search found 1502 matches

by Support
Fri Feb 17, 2017 10:29 am
Forum: Support & Troubleshooting
Topic: setup backup to onedrive
Replies: 1
Views: 3495

Re: setup backup to onedrive

Hi,

Does the browser opens when you press the "Choose account" button?
by Support
Wed Feb 15, 2017 12:39 pm
Forum: Support & Troubleshooting
Topic: Access Denied (5)
Replies: 7
Views: 5369

Re: Access Denied (5)

Hi,

Can you give me access to your computer using TeamViewer?
Please send us an email to support[at]backup4all[dot]com, to discuss when you are available.
by Support
Tue Feb 14, 2017 12:34 pm
Forum: Support & Troubleshooting
Topic: Access Denied (5)
Replies: 7
Views: 5369

Re: Access Denied (5)

Hi,

Please also look in C:\Windows\Tasks
Are there any scheduled tasks?
by Support
Tue Feb 14, 2017 10:20 am
Forum: Support & Troubleshooting
Topic: "Quick Test" is not getting remembered
Replies: 1
Views: 3642

Re: "Quick Test" is not getting remembered

Hi,

We will fix that problem.
by Support
Fri Feb 10, 2017 1:18 pm
Forum: Support & Troubleshooting
Topic: Access Denied (5)
Replies: 7
Views: 5369

Re: Access Denied (5)

Hi,

It seems the scheduled task remained in Control Panel->Administrative Tools->Task Scheduler.
Make sure you delete that invalid task.
by Support
Wed Feb 08, 2017 7:15 am
Forum: Support & Troubleshooting
Topic: Access Denied (5)
Replies: 7
Views: 5369

Re: Access Denied (5)

Hi,

Please right-click the batch file and go to Properties->Compatibility, then select the option to run as administrator.
Do you still have the problem?
by Support
Tue Feb 07, 2017 9:44 am
Forum: Support & Troubleshooting
Topic: Error code 147518412 - what is it?
Replies: 1
Views: 3747

Re: Error code 147518412 - what is it?

Hi,

1. What version of Backup4all do you have?
2. Do you have the problem with the same files every time?
3. Is the backup scheduled? if yes: do you have the same problem if you manually run the backup?

You can send us the complete log file to support[at]backup4all[dot]com
by Support
Tue Feb 07, 2017 9:05 am
Forum: Support & Troubleshooting
Topic: Monitoring of Backup4All
Replies: 1
Views: 3409

Re: Monitoring of Backup4All

Hi,

Please write us an email at support[at]backup4all[dot]com to discuss exactly what you need.
by Support
Fri Jan 27, 2017 12:05 pm
Forum: Support & Troubleshooting
Topic: What does this mean....
Replies: 5
Views: 90056

Re: What does this mean....

Hi,

We will also need the .bkc catalog file for that job, to try fixing it.
Please send us this file "G:\_BACKUP\Minecraftservers\Minecraft servers.bkc" to support[at]backup4all[dot]com
If the file is large, you can zip it to reduce its size.
by Support
Fri Jan 27, 2017 11:39 am
Forum: Support & Troubleshooting
Topic: What does this mean....
Replies: 5
Views: 90056

Re: What does this mean....

Hi, First, please respect the other people and speak nice. Other people are willing to help you for free. There is no need to be angry. I removed some of your post content as it was inappropriate. Second, please send us the .bkc catalog file from the backup destination and the log file to see what t...