Backup Forum - Backup4all

Hi,

1. What version of Backup4all do you have?
2. Do you have the problem with the same files every time?
3. Is the backup scheduled? if yes: do you have the same problem if you manually run the backup?

You can send us the complete log file to support[at]backup4all[dot]com

Hi,

Please write us an email at support[at]backup4all[dot]com to discuss exactly what you need.

Hi,

We will also need the .bkc catalog file for that job, to try fixing it.
Please send us this file "G:\_BACKUP\Minecraftservers\Minecraft servers.bkc" to support[at]backup4all[dot]com
If the file is large, you can zip it to reduce its size.

Hi, First, please respect the other people and speak nice. Other people are willing to help you for free. There is no need to be angry. I removed some of your post content as it was inappropriate. Second, please send us the .bkc catalog file from the backup destination and the log file to see what t...

Hi,

You still cannot change the scheduled task name in the current version.

Hi, We sent you the reply in the next day, but we received no response from you. Here is the email: Please follow these steps: 1. Download the latest version of Backup4all 5.5.850 from: http://www.backup4all.com/download/setup/b4asetup-full-5.exe 2. Go to File->Options->Logs and history. 3. Select “...

Hi,

Yes, you need to unzip the 474_C.zip file using WinZip or 7zip.
Then you can pick the file you need.

Hi,

If you cannot open Backup4all from Windows taskbar, please close Backup4all and rename this file:
C:\Users\<user name>\AppData\Roaming\Softland\Backup4all 6\Layout.ini
Open Backup4all again.

Let us know if you still have the problem.

Hi,

In the next release of Backup4all, we will make some changed in order to be able to select the "Lock the destination to this external hard drive" option also for SCSI Disk drives, no matter if they are visible as internal or external drives.

Hi,

Please send us the last backup log to support[at]backup4all[dot]com, to see what can be improved.