Search found 1574 matches

by Adrian (Softland)
Mon May 07, 2018 12:57 pm
Forum: Support & Troubleshooting
Topic: Backup Aborted
Replies: 3
Views: 3276

Re: Backup Aborted

Hi,

Please send us the log for version 7 to support[at]backup4all[dot]com
by Adrian (Softland)
Wed May 02, 2018 12:29 pm
Forum: Support & Troubleshooting
Topic: Backup Aborted
Replies: 3
Views: 3276

Re: Backup Aborted

Hi,

Versions 1.x, 2.x, 3.x and 4.x of Backup4all are no longer supported. To benefit from support and the added functionality we highly recommend upgrading to the latest version.

Please visit our upgrade page: https://secure.backup4all.com/shop/upgrade/step1.html
by Adrian (Softland)
Fri Apr 27, 2018 2:32 pm
Forum: Support & Troubleshooting
Topic: Delete source after backup?
Replies: 2
Views: 2728

Re: Delete source after backup?

Hi,

Yes, there is an option in Backup Properties->Advanced, called "Delete sources after successful backup".
Select it if you want to delete the sources after backup.
by Adrian (Softland)
Fri Apr 27, 2018 2:27 pm
Forum: Support & Troubleshooting
Topic: Backup FROM OneDrive
Replies: 7
Views: 4890

Re: Backup FROM OneDrive

Hi,

You should find that option in the OneDrive application.
by Adrian (Softland)
Thu Apr 19, 2018 12:41 pm
Forum: Support & Troubleshooting
Topic: Auto-eject an external drive after backup?
Replies: 1
Views: 2652

Re: Auto-eject an external drive after backup?

Hi,

You can try to run a batch file after the backup, to disconnect the USB drive.
The file path can be inserted in Backup Properties->Advanced page, under "Run action after backup" section.
by Adrian (Softland)
Thu Apr 19, 2018 12:25 pm
Forum: Support & Troubleshooting
Topic: 'C:' is not a valid integer value
Replies: 5
Views: 3868

Re: 'C:' is not a valid integer value

Hi,

We fixed the problem, please download the latest version of Backup4all 7.2.349 from:
http://download.backup4all.com/download ... p-full.exe
by Adrian (Softland)
Wed Apr 18, 2018 10:24 am
Forum: Support & Troubleshooting
Topic: sftp Connection timed out (10060)
Replies: 1
Views: 2838

Re: sftp Connection timed out (10060)

Hi,

What version of Backup4all do you use?
If you don't have the latest version 7.2.346, please download and install it.
If you already have the latest version, please send us the complete backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Thu Apr 12, 2018 11:55 am
Forum: Support & Troubleshooting
Topic: Backup FROM OneDrive
Replies: 7
Views: 4890

Re: Backup FROM OneDrive

Hi,

Please right click on Onedrive folder and settings. In settings, please make sure “File on Demand” option is checked.
by Adrian (Softland)
Thu Apr 12, 2018 11:48 am
Forum: Support & Troubleshooting
Topic: Application Priority - Unable to Set
Replies: 1
Views: 2715

Re: Application Priority - Unable to Set

Hi, What edition of Backup4all 7.1 do you have? The "Memory usage" option allows you to allocate more RAM memory from File->Options->Backup. There is a cursor you can move to a higher or lower position. In order to set different priority between backup jobs, please go to Backup Properties->Advanced ...
by Adrian (Softland)
Thu Apr 12, 2018 11:46 am
Forum: Support & Troubleshooting
Topic: onedrive backup cant pass the autorization
Replies: 5
Views: 5824

Re: onedrive backup cant pass the autorization

Hi,

It seems Microsoft made some changes in the authentication process without announcing first.
We will make a new release these days, including the fix.