Search found 1550 matches

by Adrian (Softland)
Fri Apr 23, 2010 8:53 am
Forum: Support & Troubleshooting
Topic: Backup view not correct
Replies: 6
Views: 3822

Re: Backup view not correct

Hi,

We were able to reproduce the situation and we will fix it.
by Adrian (Softland)
Thu Apr 22, 2010 12:25 pm
Forum: Support & Troubleshooting
Topic: Backup view not correct
Replies: 6
Views: 3822

Re: Backup view not correct

Hi,

The files are correctly shown here. Please see if you have this problem with all other backup jobs.
by Adrian (Softland)
Wed Apr 21, 2010 12:28 pm
Forum: Support & Troubleshooting
Topic: Backup view not correct
Replies: 6
Views: 3822

Re: Backup view not correct

After receiving your backup catalog, we were able to see all files in Backup View. There is no problem here.
Please make sure you have the latest version of Backup4all.

The screen shots are attached
image01.JPG
image01.JPG (158.61 KiB) Viewed 2966 times
image02.JPG
image02.JPG (160.52 KiB) Viewed 2966 times
by Adrian (Softland)
Tue Apr 20, 2010 9:08 am
Forum: Support & Troubleshooting
Topic: Backup view not correct
Replies: 6
Views: 3822

Re: Backup view not correct

Hi,

We cannot reproduce the problem here.
Please send us the backup catalog (bkc file) to support[at]backup4all[dot]com.
To find it, go to View->Open Folder->Catalog Folder.
If the file is large, please put it into a zip archive.
by Adrian (Softland)
Mon Apr 19, 2010 8:10 am
Forum: Feedback & Wishlist
Topic: Backup to Amazon S3
Replies: 3
Views: 4379

Re: Backup to Amazon S3

Hi,

We will think about adding the S3 as an integrated destination in Backup4all.
by Adrian (Softland)
Tue Apr 13, 2010 1:25 pm
Forum: Support & Troubleshooting
Topic: Warning: Out of memory
Replies: 1
Views: 2984

Re: Warning: Out of memory

Hi,

Do you have Backup4all 3 or Backup4all 4?

If you have Backup4all 3, please read this article:
http://www.backup4all.com/kb/using-back ... 79.html#61
by Adrian (Softland)
Mon Apr 12, 2010 12:21 pm
Forum: Support & Troubleshooting
Topic: Powered Down at Scheduled Backup Time
Replies: 1
Views: 2364

Re: Powered Down at Scheduled Backup Time

Hi, Backup4all is using the Windows Task Scheduler 1.0, the one available in Windows XP. Moving to Windows Task Scheduler 2.0 (the one from Vista and Windows 7) would generate problems for our users with XP. At this moment, the solution for you is to manually check that option in the scheduled tasks.
by Adrian (Softland)
Wed Apr 07, 2010 1:23 pm
Forum: Support & Troubleshooting
Topic: Backup4all of Truecrypt Volumes
Replies: 1
Views: 2348

Re: Backup4all of Truecrypt Volumes

Hi,

No, you cannot use Backup4all for that.
You should use Backup4all for data files backup only.
by Adrian (Softland)
Fri Apr 02, 2010 12:41 pm
Forum: Support & Troubleshooting
Topic: One Touch Backup problems...
Replies: 2
Views: 2468

Re: One Touch Backup problems...

Hi,

First, please download and install the latest version of Backup4all 4.4 build 196 from our website.

Second, please open Backup4all, go to Tools menu, select Options.
Go to "Backup on demand" page and press "Detect" button.
Is your device detected?
by Adrian (Softland)
Tue Mar 30, 2010 2:24 pm
Forum: Feedback & Wishlist
Topic: I would like...
Replies: 5
Views: 4181

Re: I would like...

Hi,

That is not possible in this version of Backup4all.
We will think about your suggestion in a future version.