Search found 1503 matches

by Support
Thu Mar 18, 2010 4:38 pm
Forum: Support & Troubleshooting
Topic: Filter issue
Replies: 1
Views: 3463

Re: Filter issue

Hi,

In this case, you should set a filter to include all files with the archived attribute set.

To do that, please open Backup4all, go to Backup Properties->Filters.
Press "Add include" and enable the "File attributes".
Check "Attributes" from the list and press OK.
Press Save and run.
by Support
Thu Mar 18, 2010 4:34 pm
Forum: Support & Troubleshooting
Topic: Warning: Invalid argument to date encode?
Replies: 3
Views: 10375

Re: Warning: Invalid argument to date encode?

Hi,

1. What version of Backup4all do you use? See that in Help menu->About Backup4all.

2. What is the "Creation date" of the files in backup destination? (on the disc) You can see that using Windows Explorer.
by Support
Wed Mar 17, 2010 3:43 pm
Forum: Support & Troubleshooting
Topic: Always use temporary folder & alternative zip method on removable
Replies: 3
Views: 4314

Re: Always use temporary folder & alternative zip method on removable

Hi,

The behavior is the same for all removable drives.
We cannot change that, as the modification will also be applied for all other slow removable drives.
by Support
Wed Mar 17, 2010 2:20 pm
Forum: Support & Troubleshooting
Topic: Change target location = new backup
Replies: 2
Views: 4085

Re: Change target location = new backup

Hi,

Please read this article about how to do the job:
http://www.backup4all.com/kb/backup-str ... p-239.html
by Support
Tue Mar 16, 2010 9:59 am
Forum: Support & Troubleshooting
Topic: Always use temporary folder & alternative zip method on removable
Replies: 3
Views: 4314

Re: Always use temporary folder & alternative zip method on removable

Hi,

Please go to Tools->Options->Application folders.
Set the temporary folder location to a folder on your removable drive.
In Backup Properties->Advanced, check the "Always use temporary folder" option.
by Support
Tue Mar 16, 2010 9:47 am
Forum: Support & Troubleshooting
Topic: Incremental back up not working properly
Replies: 1
Views: 3447

Re: Incremental back up not working properly

Hi, Yes, the incremental type will back up only new and modified files since the last backup execution. To see what the problem is, please send us to support@backup4all.com: - the .bkc catalog file for that job. You can find the .bkc file if you go to View->Open folder->Destination folder. - the .lo...
by Support
Tue Mar 16, 2010 9:44 am
Forum: Support & Troubleshooting
Topic: What if I restore my system
Replies: 3
Views: 4488

Re: What if I restore my system

Hi, Please note the backup catalog file is stored in two locations: in the local catalog folder and in destination. In your case, you should use only the catalog from destination. Whenever you make a system restore, Backup4all will load the catalog from destination which is not affected by the syste...
by Support
Tue Mar 09, 2010 4:53 pm
Forum: Support & Troubleshooting
Topic: Schudele.
Replies: 3
Views: 3472

Re: Schudele.

Hi,

Please try again using build 196 of Backup4all as you have build 189. Since then, we fixed some scheduler related problems.
Do you still have the problem?
by Support
Wed Mar 03, 2010 1:28 pm
Forum: Support & Troubleshooting
Topic: "cannot locate protected program data"
Replies: 8
Views: 5938

Re: "cannot locate protected program data"

Hi,

The problem is now fixed.
You can download the new release of Backup4all 4.4 build 195 from our website.
by Support
Wed Mar 03, 2010 11:18 am
Forum: Support & Troubleshooting
Topic: Cannot get backup4all to run in background
Replies: 2
Views: 4157

Re: Cannot get backup4all to run in background

Hi,

We don't have such problems here.

Please make sure you don't have another scheduled task to start the main application in the same time.