Search found 1503 matches

by Support
Wed Apr 07, 2010 1:23 pm
Forum: Support & Troubleshooting
Topic: Backup4all of Truecrypt Volumes
Replies: 1
Views: 2188

Re: Backup4all of Truecrypt Volumes

Hi,

No, you cannot use Backup4all for that.
You should use Backup4all for data files backup only.
by Support
Fri Apr 02, 2010 12:41 pm
Forum: Support & Troubleshooting
Topic: One Touch Backup problems...
Replies: 2
Views: 2248

Re: One Touch Backup problems...

Hi,

First, please download and install the latest version of Backup4all 4.4 build 196 from our website.

Second, please open Backup4all, go to Tools menu, select Options.
Go to "Backup on demand" page and press "Detect" button.
Is your device detected?
by Support
Tue Mar 30, 2010 2:24 pm
Forum: Feedback & Wishlist
Topic: I would like...
Replies: 5
Views: 3930

Re: I would like...

Hi,

That is not possible in this version of Backup4all.
We will think about your suggestion in a future version.
by Support
Mon Mar 29, 2010 11:33 am
Forum: Support & Troubleshooting
Topic: Check for sufficient free space before backup
Replies: 1
Views: 4502

Re: Check for sufficient free space before backup

Hi, At this moment you can calculate the statistics for next backup if you go to Statistics View (F3). There you can also see the free disk space in destination. Showing the total size of the selected sources in Properties->Sources is one of the features that will be implemented in Backup4all. I can...
by Support
Mon Mar 29, 2010 11:30 am
Forum: Support & Troubleshooting
Topic: using ftp backup
Replies: 3
Views: 4117

Re: using ftp backup

Hi,

As we told you, the FTP account you use does not have enough permissions to create folders in that location.
Even the temporary FTP account you created for us allows to create folders only in a subfolder but not in the root location.
by Support
Fri Mar 26, 2010 11:20 am
Forum: Feedback & Wishlist
Topic: restoring all available versions of a file, older then...
Replies: 2
Views: 3559

Re: restoring all available versions of a file, older then...

Hi, At this moment there isn't such an option to restore all versions of a specific file. We added your suggestion on our Wishlist. For now, here is a method to quickly restore all versions of that file. 1. Open Backup4all, go to Explore View 2. Select the file you want to restore. In the bottom, yo...
by Support
Fri Mar 26, 2010 10:01 am
Forum: Feedback & Wishlist
Topic: I would like...
Replies: 5
Views: 3930

Re: I would like...

Hi,

We will think about your suggestion, but at this moment that kind of filter definition cannot be used in Backup4all.
by Support
Fri Mar 26, 2010 9:44 am
Forum: Support & Troubleshooting
Topic: using ftp backup
Replies: 3
Views: 4117

Re: using ftp backup

Hi,

As we also told you from support email, please make sure you have enough permissions to create folders and upload files in that location using another FTP client.
by Support
Mon Mar 22, 2010 2:39 pm
Forum: Support & Troubleshooting
Topic: Warning: Invalid argument to date encode?
Replies: 3
Views: 10366

Re: Warning: Invalid argument to date encode?

Hi,

We were able to reproduce the problem and we will fix it.
by Support
Mon Mar 22, 2010 11:41 am
Forum: Support & Troubleshooting
Topic: Could not create Volume Shadow Copy. Backup aborted.
Replies: 1
Views: 4464

Re: Could not create Volume Shadow Copy. Backup aborted.

Hi,

Please set the backup jobs to start one after another.