Search found 1502 matches

by Support
Wed Jun 30, 2010 6:34 am
Forum: Support & Troubleshooting
Topic: Backup Open Files (VSS) trigger SQL Server 2008 Backup
Replies: 8
Views: 9165

Re: Backup Open Files (VSS) trigger SQL Server 2008 Backup

Hi,

We fixed the problem in the new build 213. Please download it from our website.
by Support
Tue Jun 29, 2010 1:15 pm
Forum: Support & Troubleshooting
Topic: User Control Account & Backup4all Standard
Replies: 1
Views: 2134

Re: User Control Account & Backup4all Standard

Hi,

You can avoid that only if you turn off the UAC.
by Support
Wed Jun 23, 2010 1:56 pm
Forum: Support & Troubleshooting
Topic: Scheduled backups via Windows Task Scheduler
Replies: 3
Views: 4703

Re: Scheduled backups via Windows Task Scheduler

Hi, For a job that did not ran, please send us: - the .bkc catalog file for that job. You can find the .bkc file if you go to View->Open folder->Destination folder. - the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log. - the schedule task for this job. Y...
by Support
Wed Jun 23, 2010 1:47 pm
Forum: Support & Troubleshooting
Topic: Is this software for me?
Replies: 1
Views: 1793

Re: Is this software for me?

Hi,

You cannot simply do that using Backup4all because it looks in the backup catalog not in the backup destinations to compare the files.
You need the backup catalog from Backup4all for the existing files in backup.
by Support
Wed Jun 23, 2010 1:35 pm
Forum: Feedback & Wishlist
Topic: Mirror backup : zip directories
Replies: 1
Views: 3153

Re: Mirror backup : zip directories

Hi,

We added your request to our Wishilist.
by Support
Wed Jun 16, 2010 6:51 am
Forum: Support & Troubleshooting
Topic: removing deleted files from mirror backup
Replies: 14
Views: 5981

Re: removing deleted files from mirror backup

Hi,

Please send us:
- the .bkc catalog file for that job. You can find the .bkc file if you go to View->Open folder->Destination folder.
- the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log.
Put the files into a zip archive.
by Support
Wed Jun 16, 2010 6:49 am
Forum: Support & Troubleshooting
Topic: Process Runs, Application Doesn't
Replies: 1
Views: 1774

Re: Process Runs, Application Doesn't

Hi,

Please make sure the firewall/antivirus does not block Backup4all.
Also make sure Backup4all does not run in tray.
by Support
Wed Jun 16, 2010 6:46 am
Forum: Support & Troubleshooting
Topic: Pressing STOP or CANCEL causes lock-up
Replies: 5
Views: 2585

Re: Pressing STOP or CANCEL causes lock-up

Hi,

Please send us to support[at]backup4all[dot]com the last backup log from View->Job Logs->Last backup log.
If there is a problem in the application we want to reproduce it here and fix it.
by Support
Tue Jun 15, 2010 8:03 am
Forum: Support & Troubleshooting
Topic: removing deleted files from mirror backup
Replies: 14
Views: 5981

Re: removing deleted files from mirror backup

Hi,

What is your backup destination type?
by Support
Mon Jun 14, 2010 11:12 am
Forum: Support & Troubleshooting
Topic: backup4all / windows search indexer
Replies: 2
Views: 2479

Re: backup4all / windows search indexer

Hi,

Do you still have the backup logs and the catalog for that job? If yes, please send them to support[at]backup4all[dot]com.
Put the files into a zip archive.