Search found 1496 matches

by Support
Fri Aug 06, 2010 9:50 am
Forum: Feedback & Wishlist
Topic: Selection of Multiple Plugins
Replies: 1
Views: 2573

Re: Selection of Multiple Plugins

Hi,

We added your feature request to our Wish list.
by Support
Thu Aug 05, 2010 9:30 am
Forum: Support & Troubleshooting
Topic: b4aCmd.exe
Replies: 5
Views: 2748

Re: b4aCmd.exe

Hi,

Please send the files to our support email address: support[at]backup4all[dot]com
by Support
Thu Aug 05, 2010 7:36 am
Forum: Support & Troubleshooting
Topic: Not backing up all changed files
Replies: 1
Views: 2028

Re: Not backing up all changed files

Hi, Please send us: - the .bkc catalog file for that job. You can find the .bkc file if you go to View->Open folder->Destination folder. - the .log file for the last backup job. To find it, please go to: View->Job Logs->Last Backup Log. Put the files into a zip archive and send it to support[at]back...
by Support
Wed Aug 04, 2010 1:29 pm
Forum: Support & Troubleshooting
Topic: Scheduled Backups
Replies: 10
Views: 4207

Re: Scheduled Backups

Hi,

If you select to run the backup at system shutdown, it will run at every shutdown. You cannot specify which days to run.
by Support
Wed Aug 04, 2010 8:09 am
Forum: Support & Troubleshooting
Topic: b4aCmd.exe
Replies: 5
Views: 2748

Re: b4aCmd.exe

Hi,

The command line application is used only if you specified so when the scheduled task was created.
Please send us the scheduled tasks for those groups from Control Panel->Task Scheduler.
by Support
Wed Aug 04, 2010 7:37 am
Forum: Support & Troubleshooting
Topic: preparing shadow copy . . . please wait
Replies: 51
Views: 21537

Re: preparing shadow copy . . . please wait

Hi,

We found the problem and we will fix it in few days.
by Support
Wed Aug 04, 2010 7:34 am
Forum: Support & Troubleshooting
Topic: Scheduled Backups
Replies: 10
Views: 4207

Re: Scheduled Backups

Hi, If you limit the number of stored backup to 6, Backup4all will automatically delete the oldest backup when the 7th backup is created. To set up that limit, please open Backup Properties->Type. Select the "Yes, limit number of backups" option and set the limit at 6. Press Save. The Mirror backup ...
by Support
Wed Aug 04, 2010 6:09 am
Forum: Feedback & Wishlist
Topic: Snooze button?
Replies: 4
Views: 3236

Re: Snooze button?

Hi,

We added your feature request on out Wish list.
by Support
Tue Aug 03, 2010 2:30 pm
Forum: Support & Troubleshooting
Topic: Scheduled Backups
Replies: 1
Views: 2121

Re: Scheduled Backups

Hi,

It seems you set an option in Windows scheduler to run the task as soon as possible if missed.
To disable that option, go to Control Panel->Task Scheduler.
Select the task for that job and in the Settings tab, uncheck the "Run task as soon as possible after a scheduled start is missed" option.
by Support
Tue Aug 03, 2010 2:23 pm
Forum: Support & Troubleshooting
Topic: b4aCmd.exe
Replies: 5
Views: 2748

Re: b4aCmd.exe

Hi,

It seems you run multiple backups using the command line application of Backup4all.
How are they scheduled to run? Does the command line application closes after running the backup?