Search found 1503 matches

by Support
Wed Sep 01, 2010 10:28 am
Forum: Support & Troubleshooting
Topic: Evaluating B4All for purchase and getting errors
Replies: 7
Views: 2737

Re: Evaluating B4All for purchase and getting errors

Hi,

Is the path on the destination drive a long one? What about the file name length?
What is the size of the zip file?
by Support
Tue Aug 31, 2010 9:12 am
Forum: Support & Troubleshooting
Topic: Cannot backup a specific open file
Replies: 5
Views: 3410

Re: Cannot backup a specific open file

Hi,

Please run Backup4all as administrator (right click on the shortcut and select Run as administrator).
Do you still have the problem?
by Support
Tue Aug 31, 2010 9:03 am
Forum: Support & Troubleshooting
Topic: Ability to drag and drop folders into "Sources" pane removed?
Replies: 12
Views: 6801

Re: Ability to drag and drop folders into "Sources" pane removed?

Hi,

The only solution to avoid UAC is to disable it.
by Support
Mon Aug 30, 2010 2:36 pm
Forum: Support & Troubleshooting
Topic: Cannot backup a specific open file
Replies: 5
Views: 3410

Re: Cannot backup a specific open file

Hi, Backing up open files has the following limitations: It works - only on Windows XP, Windows 2003 Server, Windows Vista or Windows 7 - only for users with administrator access rights to copy open files - only on local hard drives - only on NTFS formatted partitions - only if the VSS (Volume Shado...
by Support
Mon Aug 30, 2010 2:32 pm
Forum: Feedback & Wishlist
Topic: 2 Feature requests for mirroring
Replies: 3
Views: 3393

Re: 2 Feature requests for mirroring

Hi,

We also added these two feature requests to our Wishlist.
by Support
Mon Aug 30, 2010 2:26 pm
Forum: Feedback & Wishlist
Topic: A few possible improvements
Replies: 1
Views: 2810

Re: A few possible improvements

Hi, Thanks for your suggestions. We added them to our Wishlist. About the remaining time on (4), that is not possible as it is hard to tell how much time the compression will take and also the upload of zip file to backup destination. At (5): the Backup button from toolbar is related to backup jobs ...
by Support
Mon Aug 30, 2010 2:11 pm
Forum: Feedback & Wishlist
Topic: Better shutdown warning
Replies: 3
Views: 4028

Re: Better shutdown warning

Hi,

We will fix that problem.
by Support
Mon Aug 30, 2010 2:03 pm
Forum: Support & Troubleshooting
Topic: preparing shadow copy . . . please wait
Replies: 51
Views: 21793

Re: preparing shadow copy . . . please wait

Hi,

Please download the new build of Backup4all 4.4.218 from our website.
The shadow copy problem seems to be fixed as some of our users tested it and they confirmed the problem is gone.
by Support
Mon Aug 30, 2010 12:50 pm
Forum: Support & Troubleshooting
Topic: Ability to drag and drop folders into "Sources" pane removed?
Replies: 12
Views: 6801

Re: Ability to drag and drop folders into "Sources" pane removed?

Hi,

That feature is still available.
If you create a new backup job, please make sure you pressed the "Advanced mode" button.
Try again to add the files using drag and drop on the Sources page.

Also please note if you use a backup plugin from the list, you cannot manually add more files.
by Support
Mon Aug 30, 2010 12:44 pm
Forum: Support & Troubleshooting
Topic: Assign Notes to Backup-Runs - Not Jobs
Replies: 2
Views: 2228

Re: Assign Notes to Backup-Runs - Not Jobs

hi,

We will think about your suggestion.