Hi,

Do you use any tags in Backup Properties->Differential page?

Hi,

The maximum value for the backup number is 2^32 which means (4,294,967,296). It won't reset to value "1"

Hi,

Please send us the backup catalog for that job from View->Open Folder->Destination Folder.
Put the file into a zip archive and send it to support[at]backup4all[dot]com

Hi,

In this case, I suggest you to use the Full backup type and back up the whole file each time.

Hi,

As I understand from your response, you can restore the files with the correct file name using Backup4all.
That means the file names are fine and the problem is with the programs you use the view the files.

Hi,

Please tell us what application do you use to browse the files in destination and see the wrong file names.
Can you restore few files using Backup4all? Do they have the correct file names?

Hi,

You could also try using the WinZip tool for browsing the zip files.

Hi,

I just told you. Please press the Windows Start button from the left side down.
After that, go to Control Panel.
There you need to open the Administrative Tools and select Services.
Find the Volume Shadow Copy service and make sure it is started and running properly.

Hi,

I added your request on our Wishlist.

Hi,

Please write the applications for which you need a plugin.
We will create new plugins.