Search found 1563 matches

by Adrian (Softland)
Thu Feb 17, 2011 12:43 pm
Forum: Support & Troubleshooting
Topic: External drive out of space
Replies: 10
Views: 5035

Re: External drive out of space

Hi,

1. You cannot recreate the backup catalog from the existing files in destination.
2. To automatically delete the older backups, please go to Backup Properties->Type
There you can set the number of backup versions to be stored in destination.
by Adrian (Softland)
Wed Feb 16, 2011 8:36 am
Forum: Support & Troubleshooting
Topic: FTP Backup of specific file names
Replies: 6
Views: 3025

Re: FTP Backup of specific file names

Hi,

You cannot avoid that. If a similar file/folder name with the same character is found before (eg: Test), all files with "test" will be backed up as "Test".
by Adrian (Softland)
Tue Feb 15, 2011 12:36 pm
Forum: Support & Troubleshooting
Topic: External drive out of space
Replies: 10
Views: 5035

Re: External drive out of space

hi, If you use the local catalog, Backup4all won't know you changed the external hard drives. When the limit is reached, it will try to delete the oldest backup from destination and catalog too. If that backup is stored on another drive, it fails to delete it and it will removed only from catalog. T...
by Adrian (Softland)
Tue Feb 15, 2011 12:29 pm
Forum: Support & Troubleshooting
Topic: External USB drive is not selectable
Replies: 1
Views: 2088

Re: External USB drive is not selectable

Hi,

Please follow these steps:
1. Login with an administrator account
2. Go to Start->Run.
3. Type "cmd" and press OK.
4. Type: cd "C:\Program Files\Softland\Backup4all 3"
5. Type: ioctlsvc.exe -i
by Adrian (Softland)
Tue Feb 15, 2011 12:19 pm
Forum: Support & Troubleshooting
Topic: cannot send email notifications through Microsoft Online hosted Exchange
Replies: 9
Views: 6061

Re: cannot send email notifications through Microsoft Online hosted Exchange

Hi, Please try using GMail. Use these settings: 1. At Name/IP -> smtp.gmail.com 2. Port: 587 or 465 3. Set (check) the SSL option 4. Please set (check) the Authentication option 5. At username write your email address username@gmail.com 6. Password: your gmail password 7. At Email Address->From-> Pl...
by Adrian (Softland)
Tue Feb 15, 2011 12:15 pm
Forum: Support & Troubleshooting
Topic: Backup Group
Replies: 1
Views: 1860

Re: Backup Group

Hi,

Please read this article about how to schedule a backup group:
https://www.backup4all.com/how-to-schedule-a-backup-job-kb.html
by Adrian (Softland)
Fri Feb 11, 2011 12:49 pm
Forum: Support & Troubleshooting
Topic: Save Button
Replies: 4
Views: 2205

Re: Save Button

Hi,

Please try using a vertical resolution higher than 768.
Do you still have the problem?
by Adrian (Softland)
Fri Feb 11, 2011 12:48 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5720

Re: Local Catelogue file is delete if destination changed

Hi, That scenario is tested and there are clients using it without problems. Here is another way to do that: 1. Delete the backup job from Backup4all. 2. Go to File->Open backup from->FTP server 3. Configure the server and press Show. 4. Select the backup catalog and press Open. 5. When asked if you...
by Adrian (Softland)
Fri Feb 11, 2011 12:44 pm
Forum: Support & Troubleshooting
Topic: Timer won't fire
Replies: 1
Views: 1923

Re: Timer won't fire

Hi,

Can you create a scheduler from Windows?
by Adrian (Softland)
Thu Feb 10, 2011 8:39 am
Forum: Support & Troubleshooting
Topic: Save Button
Replies: 4
Views: 2205

Re: Save Button

Hi,

What is your screen resolution?