Search found 1503 matches

by Support
Mon Dec 13, 2010 7:43 am
Forum: Support & Troubleshooting
Topic: The Program's settings drive cannot be accessed
Replies: 7
Views: 2863

Re: The Program's settings drive cannot be accessed

Hi,

We found the problem and we will fix it. It seems the latest Windows update for XP introduced this problem.
by Support
Thu Dec 09, 2010 4:27 pm
Forum: Support & Troubleshooting
Topic: Environment variable expansion in filters
Replies: 1
Views: 1953

Re: Environment variable expansion in filters

Hi,

That filters will exclude the directory for the user logged on.
by Support
Thu Dec 09, 2010 4:25 pm
Forum: Feedback & Wishlist
Topic: Deploying solid compression
Replies: 1
Views: 3011

Re: Deploying solid compression

Hi,

We put your request on our Wishlist.
by Support
Thu Dec 09, 2010 4:24 pm
Forum: Support & Troubleshooting
Topic: Understanding Save storage space? option
Replies: 5
Views: 4996

Re: Understanding Save storage space? option

Hi, The excluded and deleted files from a Full, Differential or Incremental backup type cannot be simply deleted from destination as for the Mirror type. Limiting the number of backups is a solution, but please note the last Full backup is never deleted as you can see in that article you mentioned. ...
by Support
Thu Dec 02, 2010 2:42 pm
Forum: Support & Troubleshooting
Topic: Seeking steps 1 and 2
Replies: 1
Views: 1748

Re: Seeking steps 1 and 2

Hi, You can do that using the Mirror backup type from Backup4all. The files in destination will be an exact copy of the source files without zipping them. Next time you run the backup, only new and modified files will be backed up. Please read this article with step by step instructions about how to...
by Support
Mon Nov 29, 2010 1:33 pm
Forum: Feedback & Wishlist
Topic: Program windows sizes
Replies: 20
Views: 57881

Re: Program windows sizes

Hi,

Sorry for the late response.
Please try again to reproduce that problems and send us the last backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com
by Support
Fri Nov 26, 2010 3:34 pm
Forum: Support & Troubleshooting
Topic: How to sort backups in a group and groups
Replies: 2
Views: 1776

Re: How to sort backups in a group and groups

Hi, You can sort the backup alphabetically or in the order they were created (default sort type). To sort them alphabetically, please check the "Sort backup jobs alphabetically in list" option from Tools->Options menu->Preferences page, Other section. The backup groups will be shown in the order the...
by Support
Tue Nov 23, 2010 3:52 pm
Forum: Feedback & Wishlist
Topic: pst inkremential
Replies: 1
Views: 2730

Re: pst inkremential

Hi,

At this moment, Backup4all does not make incremental backups inside a file.
We added your feature request to our Wishlist.
by Support
Tue Nov 23, 2010 3:50 pm
Forum: Support & Troubleshooting
Topic: Error in IPersistFile.Save
Replies: 3
Views: 5618

Re: Error in IPersistFile.Save

Hi,

Do you have a Windows login password?
Did you used that password when creating the scheduled task?
by Support
Mon Nov 22, 2010 10:32 am
Forum: Support & Troubleshooting
Topic: Mapped drive backup hangs. Credentials not saved?
Replies: 3
Views: 2725

Re: Mapped drive backup hangs. Credentials not saved?

Hi,

No other client reported that problem before. You should be able to connect using UNC paths.
Can you give us access to your computer using TeamViewer?
If yes, please send us the ID and password to support[at]backup4all[dot]com