Search found 1503 matches

by Support
Tue Jan 04, 2011 9:26 am
Forum: Feedback & Wishlist
Topic: Sound on media change
Replies: 1
Views: 2636

Re: Sound on media change

Hi,

We added your request on our To-Do list.
by Support
Tue Jan 04, 2011 9:25 am
Forum: Feedback & Wishlist
Topic: Keep the capitalisation
Replies: 4
Views: 4044

Re: Keep the capitalisation

Hi,

At this time, the behavior cannot be changed.
We added your request on our Wishlist.
by Support
Tue Dec 21, 2010 1:44 pm
Forum: Support & Troubleshooting
Topic: Ability to drag and drop folders into "Sources" pane removed?
Replies: 12
Views: 6810

Re: Ability to drag and drop folders into "Sources" pane removed?

hi,

Can you give us access to your computer using TeamViewer?
Please send us the connection details to support[at]backup4all[dot]com
by Support
Tue Dec 21, 2010 1:42 pm
Forum: Support & Troubleshooting
Topic: Error in IPersistFile.Save
Replies: 3
Views: 5619

Re: Error in IPersistFile.Save

Hi,

Windows 7 does not allow you to run Windows scheduled tasks without a password.
Please set a password for your Windows account and also set that password in the scheduled task.
That way you will be able to run the scheduled tasks.
by Support
Tue Dec 21, 2010 10:16 am
Forum: Support & Troubleshooting
Topic: C: Drive shrinking in size
Replies: 1
Views: 1948

Re: C: Drive shrinking in size

Hi,

If you create a zipped backup, the backup zip file is created locally in a temporary folder on your C: drive.
The temporary folder is deleted after that. Please check the temporary folder location to see if there are large files.
by Support
Thu Dec 16, 2010 11:04 am
Forum: Support & Troubleshooting
Topic: Ability to drag and drop folders into "Sources" pane removed?
Replies: 12
Views: 6810

Re: Ability to drag and drop folders into "Sources" pane removed?

Hi,

Please open Backup4all, go to Sources page and try to drag and drop files here from Windows Explorer.
Please note you cannot add files and folders to a backup job created with a backup plugin.
by Support
Thu Dec 16, 2010 9:52 am
Forum: Support & Troubleshooting
Topic: The Program's settings drive cannot be accessed
Replies: 7
Views: 2868

Re: The Program's settings drive cannot be accessed

Hi,

In this case, please uninstall the previous version of Backup4all. It seems the installation cannot continue for some reason.
Please log in using an administrator account and uninstall the previous Backup4all version.
Please note the backup configurations will be preserved.
by Support
Thu Dec 16, 2010 9:37 am
Forum: Support & Troubleshooting
Topic: Schedule
Replies: 1
Views: 1863

Re: Schedule

Hi,

You can create as many scheduled tasks as you want. There is no limit in Backup4all.
by Support
Wed Dec 15, 2010 3:37 pm
Forum: Support & Troubleshooting
Topic: The Program's settings drive cannot be accessed
Replies: 7
Views: 2868

Re: The Program's settings drive cannot be accessed

Hi,

The problem was fixed. Please download the latest version of Backup4all from:
http://www.backup4all.com/download/setup/b4a-pro.exe
by Support
Mon Dec 13, 2010 9:42 am
Forum: Support & Troubleshooting
Topic: Ability to drag and drop folders into "Sources" pane removed?
Replies: 12
Views: 6810

Re: Ability to drag and drop folders into "Sources" pane removed?

Hi,

That feature is also available under Windows XP too.
The latest version of Backup4all is 4.5.232 and it includes that feature.