Search found 1563 matches

by Adrian (Softland)
Fri Apr 15, 2011 8:31 am
Forum: Support & Troubleshooting
Topic: Backup errors out
Replies: 7
Views: 3260

Re: Backup errors out

Hi,

Please open Backup4all, go to Tools->Options->CD/DVD/Blu-ray and select the other burning engine.
Press OK and try again.
by Adrian (Softland)
Wed Apr 13, 2011 12:33 pm
Forum: Support & Troubleshooting
Topic: Backup4all crashing during backups
Replies: 4
Views: 2682

Re: Backup4all crashing during backups

Hi,

We will connect to your computer to see the exact problem.
by Adrian (Softland)
Mon Apr 11, 2011 12:38 pm
Forum: Support & Troubleshooting
Topic: Burning Hangs
Replies: 2
Views: 1980

Re: Burning Hangs

Hi,

The burning engine of Backup4all will be updated in the next build which will be released in the near future.
It is now in the testing phase.
by Adrian (Softland)
Thu Apr 07, 2011 10:16 am
Forum: Feedback & Wishlist
Topic: Backup file prefix input field broken
Replies: 1
Views: 3049

Re: Backup file prefix input field broken

Hi,

We will fix the dot problems.
I put the other tag requests on our To-Do list.
by Adrian (Softland)
Thu Apr 07, 2011 10:13 am
Forum: Support & Troubleshooting
Topic: Plugins - virtual folders
Replies: 1
Views: 2104

Re: Plugins - virtual folders

Hi,

This is the way the plugins were designed.
Each backup has its files in a folder named as the backup job. This way your files/folders in backups are organized.
by Adrian (Softland)
Thu Apr 07, 2011 10:09 am
Forum: Support & Troubleshooting
Topic: large # of files, extremely slow to start backup
Replies: 10
Views: 5036

Re: large # of files, extremely slow to start backup

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Apr 01, 2011 9:22 am
Forum: Support & Troubleshooting
Topic: FTP Upload Speed
Replies: 1
Views: 2183

Re: FTP Upload Speed

Hi,

There is no limitation in the Trial version.
Is there any firewall installed on your computer? If yes, please try disabling it.
by Adrian (Softland)
Thu Mar 24, 2011 4:06 pm
Forum: Feedback & Wishlist
Topic: Program windows sizes
Replies: 20
Views: 58780

Re: Program windows sizes

Hi, I am not sure I was clear enough when explaining you. I will add some more details. Let's say you have 619 files of 3 MB each. 1. Backup4all will create the list of files to be backed up (619 files). 2. Backup4all will add all files into a zip archive. 3. As I can see from the images you sent us...
by Adrian (Softland)
Thu Mar 24, 2011 2:26 pm
Forum: Support & Troubleshooting
Topic: Very large backup - will splitting increase performance?
Replies: 6
Views: 3537

Re: Very large backup - will splitting increase performance?

Hi, There isn't a minimum configuration requirement for Backup4all. If your computer supports Windows XP or higher, Backup4all will run fine on it. The backup speed and system usage for large backups depends on your computer performance. The higher computer performance you have, the better results y...