Search found 1495 matches

by Support
Mon Jan 24, 2011 4:48 pm
Forum: Feedback & Wishlist
Topic: Feature to backup individual or group of registry keys
Replies: 3
Views: 3218

Re: Feature to backup individual or group of registry keys

Hi,

Backup4all will back up the applications and settings for a series of programs, using the free plugins we have on our website.
Your suggestion is already on our Wishlist.
by Support
Mon Jan 24, 2011 4:42 pm
Forum: Support & Troubleshooting
Topic: What does "<File> not found in zip <File.zip>" warining message in backup log mean ?
Replies: 1
Views: 2513

Re: What does "<File> not found in zip <File.zip>" warining message in backup log mean ?

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Support
Mon Jan 24, 2011 4:34 pm
Forum: Support & Troubleshooting
Topic: Backup Jobs Being Deleted and Duplicated
Replies: 1
Views: 2115

Re: Backup Jobs Being Deleted and Duplicated

Hi,

Please download the latest version of Backup4all (4.5.236) and see if you still have the problem.
Some fixes were made that should fix such problems.
by Support
Fri Jan 21, 2011 12:45 pm
Forum: Support & Troubleshooting
Topic: Editing Filters
Replies: 3
Views: 1855

Re: Editing Filters

Hi,

Please send us the ini file for that job.
To find it, go to View->Open Folder->Initialization folder.
Send it to support[at]backup4all[dot]com
by Support
Thu Jan 20, 2011 12:08 pm
Forum: Support & Troubleshooting
Topic: mirror Backup files disappear from time to time
Replies: 1
Views: 1783

Re: mirror Backup files disappear from time to time

Hi,

Please download the latest version of Backup4all 4.5.234, create a new backup job and try again. Do you still have the problem?
by Support
Thu Jan 20, 2011 12:04 pm
Forum: Support & Troubleshooting
Topic: Incremental Backup taking very long time on Deleting Zip Files step
Replies: 1
Views: 2840

Re: Incremental Backup taking very long time on Deleting Zip Files step

Hi,

Please send us the backup log from View->Job Logs->Last backup log, to support[at]backup4all[dot]com
by Support
Mon Jan 17, 2011 2:47 pm
Forum: Tutorials & Documentation
Topic: Changing Backup Destination
Replies: 1
Views: 9243

Re: Changing Backup Destination

Hi,

The same problem was discussed here:
http://www.backup4all.com/forum/support ... -t242.html
by Support
Mon Jan 17, 2011 2:41 pm
Forum: Support & Troubleshooting
Topic: Editing Filters
Replies: 3
Views: 1855

Re: Editing Filters

Hi,

What version of Backup4all do you have?
Do you have this problem for a new backup job too?
by Support
Mon Jan 17, 2011 2:38 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5246

Re: Local Catelogue file is delete if destination changed

Hi, 1. Before changing the destination, please go to Backup Properties->Advanced page. 2. Uncheck the "Use local catalogs" option and press Save. 3. Move the backup files and the .bkc catalog file to the new destination 4. Open again Backup Properties and change the destination to FTP. 5. Press Save...
by Support
Mon Jan 17, 2011 1:49 pm
Forum: Support & Troubleshooting
Topic: Filename case change handling
Replies: 1
Views: 2120

Re: Filename case change handling

Hi,

The file name in destination won't be changed in this case.
Please note the file names stored in Backup4all's catalog are not case sensitive.