Search found 1503 matches

by Support
Tue Feb 08, 2011 8:40 am
Forum: Support & Troubleshooting
Topic: How to get rid of warnings for open files
Replies: 2
Views: 3635

Re: How to get rid of warnings for open files

Hi,

First you should see why those files cannot be backed up.
Make sure the Volume Shadow Copy service is working fine on your computer.
To find it, go to Start->Control Panel->Administrative Tools->Services.

You can filter the source files by "ntuser.dat" and "UsrClass.dat".
by Support
Mon Feb 07, 2011 12:54 pm
Forum: Support & Troubleshooting
Topic: New folder
Replies: 1
Views: 1621

Re: New folder

Hi,

Do you use any tags in Backup Properties->Differential page?
by Support
Mon Feb 07, 2011 12:48 pm
Forum: Support & Troubleshooting
Topic: Backup number
Replies: 2
Views: 2128

Re: Backup number

Hi,

The maximum value for the backup number is 2^32 which means (4,294,967,296). It won't reset to value "1"
by Support
Thu Feb 03, 2011 4:15 pm
Forum: Support & Troubleshooting
Topic: List index out of bounds (-1)
Replies: 1
Views: 2651

Re: List index out of bounds (-1)

Hi,

Please send us the backup catalog for that job from View->Open Folder->Destination Folder.
Put the file into a zip archive and send it to support[at]backup4all[dot]com
by Support
Thu Feb 03, 2011 4:10 pm
Forum: Support & Troubleshooting
Topic: Forcing a backup of a given file each time
Replies: 1
Views: 1640

Re: Forcing a backup of a given file each time

Hi,

In this case, I suggest you to use the Full backup type and back up the whole file each time.
by Support
Tue Feb 01, 2011 2:18 pm
Forum: Support & Troubleshooting
Topic: Hebrew files names are unreadable
Replies: 11
Views: 4588

Re: Hebrew files names are unreadable

Hi,

As I understand from your response, you can restore the files with the correct file name using Backup4all.
That means the file names are fine and the problem is with the programs you use the view the files.
by Support
Mon Jan 31, 2011 11:44 am
Forum: Support & Troubleshooting
Topic: Hebrew files names are unreadable
Replies: 11
Views: 4588

Re: Hebrew files names are unreadable

Hi,

Please tell us what application do you use to browse the files in destination and see the wrong file names.
Can you restore few files using Backup4all? Do they have the correct file names?
by Support
Fri Jan 28, 2011 8:19 am
Forum: Support & Troubleshooting
Topic: Hebrew files names are unreadable
Replies: 11
Views: 4588

Re: Hebrew files names are unreadable

Hi,

You could also try using the WinZip tool for browsing the zip files.
by Support
Thu Jan 27, 2011 4:25 pm
Forum: Support & Troubleshooting
Topic: vscSrv2008.exe crashes
Replies: 4
Views: 1968

Re: vscSrv2008.exe crashes

Hi,

I just told you. Please press the Windows Start button from the left side down.
After that, go to Control Panel.
There you need to open the Administrative Tools and select Services.
Find the Volume Shadow Copy service and make sure it is started and running properly.
by Support
Thu Jan 27, 2011 2:33 pm
Forum: Feedback & Wishlist
Topic: Searching backups
Replies: 3
Views: 3214

Re: Searching backups

Hi,

I added your request on our Wishlist.