Search found 1503 matches

by Support
Fri Mar 04, 2011 12:39 pm
Forum: Support & Troubleshooting
Topic: Remove excluded
Replies: 3
Views: 2062

Re: Remove excluded

Hi,

Please let us know what destination type do you use.
by Support
Fri Mar 04, 2011 11:49 am
Forum: Feedback & Wishlist
Topic: Wish: BU to multiple destinations
Replies: 1
Views: 3074

Re: Wish: BU to multiple destinations

Hi, You can create two jobs: the first one makes the zip in the first destination and the second one will mirror the zip to the second destination. No zip will be created again. That is much faster. Please read this article: http://www.backup4all.com/kb/how-to-back-up-to-multiple-destinations-136.html
by Support
Fri Mar 04, 2011 11:46 am
Forum: Support & Troubleshooting
Topic: Prepare shadow copy stuck issue - due to Bitdefender 2011
Replies: 2
Views: 4305

Re: Prepare shadow copy stuck issue - due to Bitdefender 2011

Hi,

Please put all .exe files (vscsrv.exe, Backup4all.exe and so on) from the Backup4all installation folder into the exceptions list of your antivirus.
Do you still have the problem?
by Support
Wed Mar 02, 2011 10:27 am
Forum: Support & Troubleshooting
Topic: FTP Backup
Replies: 7
Views: 2904

Re: FTP Backup

Hi,

If you follow the correct steps from this tutorial, you won't get other results:
http://www.backup4all.com/kb/backup-str ... p-239.html
by Support
Wed Mar 02, 2011 10:19 am
Forum: Feedback & Wishlist
Topic: Improved file size sort in Explore View
Replies: 1
Views: 2791

Re: Improved file size sort in Explore View

Hi,

We added your feature request to our To-Do list.
by Support
Wed Mar 02, 2011 10:04 am
Forum: Support & Troubleshooting
Topic: Daily Backup to Folder Structure
Replies: 1
Views: 2117

Re: Daily Backup to Folder Structure

Hi,

You cannot create multiple subfolder levels using the Mirror tags in Backup4all.
by Support
Thu Feb 24, 2011 10:03 am
Forum: Support & Troubleshooting
Topic: Backup to Blu-Ray not filling discs
Replies: 3
Views: 1914

Re: Backup to Blu-Ray not filling discs

Hi,

We made the test and we were able to reproduce the problem here. We will fix it.
by Support
Wed Feb 23, 2011 4:55 pm
Forum: Support & Troubleshooting
Topic: Missing Files in FTP Backup
Replies: 4
Views: 2932

Re: Missing Files in FTP Backup

Hi,

See if you can configure the FTP server to handle such characters.
by Support
Wed Feb 23, 2011 4:52 pm
Forum: Support & Troubleshooting
Topic: cannot send email notifications through Microsoft Online hosted Exchange
Replies: 9
Views: 5574

Re: cannot send email notifications through Microsoft Online hosted Exchange

Hi,

Can you provide us a temporary email account to see here what the problem is? Send the details to support[at]backup4all[dot]com
by Support
Wed Feb 23, 2011 4:23 pm
Forum: Support & Troubleshooting
Topic: FTP Backup
Replies: 7
Views: 2904

Re: FTP Backup

Hi,

To delete all backup versions, please open Backup Properties->Advanced.
In the "Run action before backup" section, select the "Run program or action" and "Run only once" options.
Press Save and run the backup.