Search found 1496 matches

by Support
Mon Mar 14, 2011 12:06 pm
Forum: Support & Troubleshooting
Topic: Scheduler
Replies: 3
Views: 2119

Re: Scheduler

Hi,

Do you get any error message when setting up the scheduler in Backup4all?
Is there any user logged on when the scheduled task starts?
by Support
Fri Mar 11, 2011 12:39 pm
Forum: Support & Troubleshooting
Topic: Slow Load
Replies: 3
Views: 1917

Re: Slow Load

Hi,

1. What backup destination do you use?
2. Do you use the local catalog option in Backup Properties->Advanced page?
3. How many files do you have in backup?
4. How many backup versions you keep in catalog?
5. What is the backup type you use?
by Support
Tue Mar 08, 2011 2:25 pm
Forum: Support & Troubleshooting
Topic: Remove excluded
Replies: 3
Views: 2017

Re: Remove excluded

Hi,

Please make sure you have at least one new or modified file to be backed up in order for the backup to run.
The deleted files won't be removed from destination if the backup does not run.
by Support
Fri Mar 04, 2011 12:39 pm
Forum: Support & Troubleshooting
Topic: Remove excluded
Replies: 3
Views: 2017

Re: Remove excluded

Hi,

Please let us know what destination type do you use.
by Support
Fri Mar 04, 2011 11:49 am
Forum: Feedback & Wishlist
Topic: Wish: BU to multiple destinations
Replies: 1
Views: 3042

Re: Wish: BU to multiple destinations

Hi, You can create two jobs: the first one makes the zip in the first destination and the second one will mirror the zip to the second destination. No zip will be created again. That is much faster. Please read this article: http://www.backup4all.com/kb/how-to-back-up-to-multiple-destinations-136.html
by Support
Fri Mar 04, 2011 11:46 am
Forum: Support & Troubleshooting
Topic: Prepare shadow copy stuck issue - due to Bitdefender 2011
Replies: 2
Views: 4264

Re: Prepare shadow copy stuck issue - due to Bitdefender 2011

Hi,

Please put all .exe files (vscsrv.exe, Backup4all.exe and so on) from the Backup4all installation folder into the exceptions list of your antivirus.
Do you still have the problem?
by Support
Wed Mar 02, 2011 10:27 am
Forum: Support & Troubleshooting
Topic: FTP Backup
Replies: 7
Views: 2835

Re: FTP Backup

Hi,

If you follow the correct steps from this tutorial, you won't get other results:
http://www.backup4all.com/kb/backup-str ... p-239.html
by Support
Wed Mar 02, 2011 10:19 am
Forum: Feedback & Wishlist
Topic: Improved file size sort in Explore View
Replies: 1
Views: 2741

Re: Improved file size sort in Explore View

Hi,

We added your feature request to our To-Do list.
by Support
Wed Mar 02, 2011 10:04 am
Forum: Support & Troubleshooting
Topic: Daily Backup to Folder Structure
Replies: 1
Views: 2077

Re: Daily Backup to Folder Structure

Hi,

You cannot create multiple subfolder levels using the Mirror tags in Backup4all.
by Support
Thu Feb 24, 2011 10:03 am
Forum: Support & Troubleshooting
Topic: Backup to Blu-Ray not filling discs
Replies: 3
Views: 1877

Re: Backup to Blu-Ray not filling discs

Hi,

We made the test and we were able to reproduce the problem here. We will fix it.