Search found 1496 matches

by Support
Thu Mar 24, 2011 4:06 pm
Forum: Feedback & Wishlist
Topic: Program windows sizes
Replies: 20
Views: 57722

Re: Program windows sizes

Hi, I am not sure I was clear enough when explaining you. I will add some more details. Let's say you have 619 files of 3 MB each. 1. Backup4all will create the list of files to be backed up (619 files). 2. Backup4all will add all files into a zip archive. 3. As I can see from the images you sent us...
by Support
Thu Mar 24, 2011 2:26 pm
Forum: Support & Troubleshooting
Topic: Very large backup - will splitting increase performance?
Replies: 6
Views: 3171

Re: Very large backup - will splitting increase performance?

Hi, There isn't a minimum configuration requirement for Backup4all. If your computer supports Windows XP or higher, Backup4all will run fine on it. The backup speed and system usage for large backups depends on your computer performance. The higher computer performance you have, the better results y...
by Support
Thu Mar 24, 2011 12:12 pm
Forum: Support & Troubleshooting
Topic: Scheduler
Replies: 3
Views: 2123

Re: Scheduler

Hi, If you want to run the scheduled task when no user is logged on, you need to use the Windows Scheduler from Backup4all. In Windows Vista and Windows 7, running a scheduled task without a password is considered by Microsoft a security risk that is why it won't work. If your scheduled tasks will b...
by Support
Wed Mar 23, 2011 3:49 pm
Forum: Feedback & Wishlist
Topic: Program windows sizes
Replies: 20
Views: 57722

Re: Program windows sizes

Hi, The Stop command is not instant. It works like this: you press Stop, then Backup4all will continue processing the current file and upload it to SFTP server. After that it will save and close the catalog, then the catalog is copied to SFTP server. If you killed the application, the backup catalog...
by Support
Wed Mar 23, 2011 3:42 pm
Forum: Support & Troubleshooting
Topic: i do not want my files zipped
Replies: 1
Views: 1812

Re: i do not want my files zipped

Hi,

If you don't want your files to be zipped, please use the Mirror backup type.
To change the backup type to Mirror, please go to Backup Properties (Ctrl+P)->Type page.
by Support
Wed Mar 16, 2011 8:35 am
Forum: Support & Troubleshooting
Topic: Getting log warning "not found in zip"
Replies: 1
Views: 2054

Re: Getting log warning "not found in zip"

Hi,

Please send us the backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Support
Tue Mar 15, 2011 2:17 pm
Forum: Support & Troubleshooting
Topic: Slow Load
Replies: 3
Views: 1921

Re: Slow Load

Hi,

What is the read speed of the external hard drive?
Do you have the same problem if you create a locally backup job? (only for tests)
by Support
Tue Mar 15, 2011 1:15 pm
Forum: Support & Troubleshooting
Topic: Very large backup - will splitting increase performance?
Replies: 6
Views: 3171

Re: Very large backup - will splitting increase performance?

Hi,

There is no minimum requirement for RAM memory, but for disk space in Temp folder.
Is your destination drive formatted as NTFS or FAT32?
by Support
Mon Mar 14, 2011 12:44 pm
Forum: Support & Troubleshooting
Topic: Very large backup - will splitting increase performance?
Replies: 6
Views: 3171

Re: Very large backup - will splitting increase performance?

hi, The compression ratio depends on the file types. In this case, you should use the zip without compression to speed up the backup. To do that, please open Backup Properties->Compression Under "Zip compression" section, delect "Zip without compression" level. Splitting the backup will speed up the...