Search found 1502 matches

by Support
Wed Apr 13, 2011 12:33 pm
Forum: Support & Troubleshooting
Topic: Backup4all crashing during backups
Replies: 4
Views: 2423

Re: Backup4all crashing during backups

Hi,

We will connect to your computer to see the exact problem.
by Support
Mon Apr 11, 2011 12:38 pm
Forum: Support & Troubleshooting
Topic: Burning Hangs
Replies: 2
Views: 1796

Re: Burning Hangs

Hi,

The burning engine of Backup4all will be updated in the next build which will be released in the near future.
It is now in the testing phase.
by Support
Thu Apr 07, 2011 10:16 am
Forum: Feedback & Wishlist
Topic: Backup file prefix input field broken
Replies: 1
Views: 2827

Re: Backup file prefix input field broken

Hi,

We will fix the dot problems.
I put the other tag requests on our To-Do list.
by Support
Thu Apr 07, 2011 10:13 am
Forum: Support & Troubleshooting
Topic: Plugins - virtual folders
Replies: 1
Views: 1905

Re: Plugins - virtual folders

Hi,

This is the way the plugins were designed.
Each backup has its files in a folder named as the backup job. This way your files/folders in backups are organized.
by Support
Thu Apr 07, 2011 10:09 am
Forum: Support & Troubleshooting
Topic: large # of files, extremely slow to start backup
Replies: 10
Views: 4495

Re: large # of files, extremely slow to start backup

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Support
Fri Apr 01, 2011 9:22 am
Forum: Support & Troubleshooting
Topic: FTP Upload Speed
Replies: 1
Views: 2000

Re: FTP Upload Speed

Hi,

There is no limitation in the Trial version.
Is there any firewall installed on your computer? If yes, please try disabling it.
by Support
Thu Mar 24, 2011 4:06 pm
Forum: Feedback & Wishlist
Topic: Program windows sizes
Replies: 20
Views: 57858

Re: Program windows sizes

Hi, I am not sure I was clear enough when explaining you. I will add some more details. Let's say you have 619 files of 3 MB each. 1. Backup4all will create the list of files to be backed up (619 files). 2. Backup4all will add all files into a zip archive. 3. As I can see from the images you sent us...
by Support
Thu Mar 24, 2011 2:26 pm
Forum: Support & Troubleshooting
Topic: Very large backup - will splitting increase performance?
Replies: 6
Views: 3215

Re: Very large backup - will splitting increase performance?

Hi, There isn't a minimum configuration requirement for Backup4all. If your computer supports Windows XP or higher, Backup4all will run fine on it. The backup speed and system usage for large backups depends on your computer performance. The higher computer performance you have, the better results y...
by Support
Thu Mar 24, 2011 12:12 pm
Forum: Support & Troubleshooting
Topic: Scheduler
Replies: 3
Views: 2164

Re: Scheduler

Hi, If you want to run the scheduled task when no user is logged on, you need to use the Windows Scheduler from Backup4all. In Windows Vista and Windows 7, running a scheduled task without a password is considered by Microsoft a security risk that is why it won't work. If your scheduled tasks will b...