Search found 1495 matches

by Support
Mon Apr 18, 2011 1:31 pm
Forum: Support & Troubleshooting
Topic: overwrite filenames
Replies: 3
Views: 2020

Re: overwrite filenames

Hi,

The only way to overwrite the old files is to use the Mirror backup type.
It does not keep track of multiple file versions because it overwrites the modified files.
Every time you run a backup, it only copy new and modified files over the existing files.
by Support
Mon Apr 18, 2011 12:43 pm
Forum: Support & Troubleshooting
Topic: Backup errors out
Replies: 7
Views: 2923

Re: Backup errors out

Hi,

Please make sure no antivirus or antispyware application does not access/scan that file during the backup execution.
by Support
Fri Apr 15, 2011 8:31 am
Forum: Support & Troubleshooting
Topic: Backup errors out
Replies: 7
Views: 2923

Re: Backup errors out

Hi,

Please open Backup4all, go to Tools->Options->CD/DVD/Blu-ray and select the other burning engine.
Press OK and try again.
by Support
Wed Apr 13, 2011 12:33 pm
Forum: Support & Troubleshooting
Topic: Backup4all crashing during backups
Replies: 4
Views: 2384

Re: Backup4all crashing during backups

Hi,

We will connect to your computer to see the exact problem.
by Support
Mon Apr 11, 2011 12:38 pm
Forum: Support & Troubleshooting
Topic: Burning Hangs
Replies: 2
Views: 1756

Re: Burning Hangs

Hi,

The burning engine of Backup4all will be updated in the next build which will be released in the near future.
It is now in the testing phase.
by Support
Thu Apr 07, 2011 10:16 am
Forum: Feedback & Wishlist
Topic: Backup file prefix input field broken
Replies: 1
Views: 2786

Re: Backup file prefix input field broken

Hi,

We will fix the dot problems.
I put the other tag requests on our To-Do list.
by Support
Thu Apr 07, 2011 10:13 am
Forum: Support & Troubleshooting
Topic: Plugins - virtual folders
Replies: 1
Views: 1867

Re: Plugins - virtual folders

Hi,

This is the way the plugins were designed.
Each backup has its files in a folder named as the backup job. This way your files/folders in backups are organized.
by Support
Thu Apr 07, 2011 10:09 am
Forum: Support & Troubleshooting
Topic: large # of files, extremely slow to start backup
Replies: 10
Views: 4404

Re: large # of files, extremely slow to start backup

Hi,

Please send us the last backup log from View->Job Logs->Last backup log to support[at]backup4all[dot]com
by Support
Fri Apr 01, 2011 9:22 am
Forum: Support & Troubleshooting
Topic: FTP Upload Speed
Replies: 1
Views: 1957

Re: FTP Upload Speed

Hi,

There is no limitation in the Trial version.
Is there any firewall installed on your computer? If yes, please try disabling it.