Search found 1502 matches

by Support
Fri May 20, 2011 7:03 am
Forum: Support & Troubleshooting
Topic: Backup Strategy help.
Replies: 8
Views: 2570

Re: Backup Strategy help.

Hi, The solution would be to schedule all 3 jobs to run independently of the group on Sunday. First schedule Email_local to run a full backup. Then schedule Email_NAS1 and Email_NAS2 to run a mirror (these 2 can overlap). Email_Local and Email_NAS1/Email_NAS2 should not overlap (ex: schedule the ful...
by Support
Thu May 19, 2011 5:08 pm
Forum: Support & Troubleshooting
Topic: Problem restoring Outlook files with customized prefix to rebuilt computer
Replies: 8
Views: 3999

Re: Problem restoring Outlook files with customized prefix to rebuilt computer

Hi,

Did you load the backup job from the .bkc file?

If not, then please delete the backup job from Backup4all then re-create it again from .bkc file.

https://www.backup4all.com/using-backup4all-faq-8-kb.html#bookmark10
by Support
Thu May 19, 2011 4:54 pm
Forum: Support & Troubleshooting
Topic: Can't get diskspanning to work
Replies: 4
Views: 3439

Re: Can't get diskspanning to work

Hi,

You cannot span a backup over 2 or more external USB hard drives.
This is not allowed.
by Support
Wed May 18, 2011 8:18 pm
Forum: Support & Troubleshooting
Topic: Mirror backup issue
Replies: 7
Views: 2583

Re: Mirror backup issue

Hi, Yes, there is. Open Backup Properties window for the backup job. Go to Mirror page. Set the "Remove excluded or deleted files from backup" option. Set the "Only if the source drive is available" option. Click Save to close window. At next backup run, the deleted and moved files will be deleted f...
by Support
Tue May 17, 2011 2:43 pm
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2899

Re: Backup4all Not Responding

Here is the path (for Win7):

C:\Users\<WindowsUserName>\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\

where <WindowsUserName> is your Windows login user name ("Administrator", I guess).
by Support
Tue May 17, 2011 1:23 pm
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2899

Re: Backup4all Not Responding

No, I am not talking about backup destination folder. Backup catalogs are kept in two places: - backup destination folder - local catalog folder. You have to delete the catalog from the local catalog folder. To open that folder, go to View menu->Open Folder->Catalog Folder. Delete the .bkc file with...
by Support
Tue May 17, 2011 8:31 am
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2899

Re: Backup4all Not Responding

Hi, The application is trying to cleanup the catalog, by removing the previous (canceled) backup. A quick fix is to delete the existing backup catalog. Go to View menu->Open Folder->Catalog Folder. Delete the .bkc file with a name similar with the backup job. Now start Backup4all and run the backup ...
by Support
Wed May 11, 2011 9:39 am
Forum: Support & Troubleshooting
Topic: XP > Win7 migration
Replies: 2
Views: 1887

Re: XP > Win7 migration

Hi,

Please read this article about how to backup and restore the Backup4all configurations:
http://www.backup4all.com/kb/how-to-bac ... s-235.html
by Support
Mon May 09, 2011 1:00 pm
Forum: Support & Troubleshooting
Topic: Minor issues with 4.6.250 installer when upgrading from earlier version
Replies: 4
Views: 2056

Re: Minor issues with 4.6.250 installer when upgrading from earlier version

Hi,

Please send us the files to support[at]backup4all[dot]com
by Support
Fri May 06, 2011 9:50 am
Forum: Support & Troubleshooting
Topic: Backup Strategy help.
Replies: 8
Views: 2570

Re: Backup Strategy help.

Hi,

Yes, that is correct.