Search found 1495 matches

by Support
Fri Jun 03, 2011 2:52 pm
Forum: Support & Troubleshooting
Topic: Restore From Optical Disks: Too Many Disk Swaps
Replies: 3
Views: 2883

Re: Restore From Optical Disks: Too Many Disk Swaps

Hi,

Normally, Backup4all will ask you to enter the last written disk and after that it will ask you for the fist disk (in case of 2 disks).
No other swaps should be necessarily.
Please send us the last restore log to support[at]backup4all[dot]com to see what the problem was.
by Support
Mon May 30, 2011 1:15 pm
Forum: Feedback & Wishlist
Topic: Backup to several devices at once?
Replies: 3
Views: 2796

Re: Backup to several devices at once?

Hi, The second (mirror) backup should be faster than the first one to save your time. As an alternative you can create an exact copy of the first backup job to create another backup to the second destination drive and zip again all files to allow you to browse the sources in Explore view. That will ...
by Support
Mon May 30, 2011 1:08 pm
Forum: Support & Troubleshooting
Topic: Can't get diskspanning to work
Replies: 4
Views: 3397

Re: Can't get diskspanning to work

Hi, Are there any files on the discs? Can you test them again manually using the Test (F9) button? Please download the latest version of Backup4all 4.6.253 and see if you still have the problem. As a suggestion for your backup, please open Backup Properties and uncheck these folder: - C:\ProgramData...
by Support
Mon May 30, 2011 12:55 pm
Forum: Support & Troubleshooting
Topic: Which BU setup for full hd restore in case of hd crash?
Replies: 1
Views: 2269

Re: Which BU setup for full hd restore in case of hd crash?

Hi, Backup4All was not designed for system backup, so you won't be able to restore the operating system. You should use Backup4all for data files backup only. We do not recommend to use Backup4all in order to backup system files / installed software. We encourage users to use it only for their own w...
by Support
Fri May 27, 2011 10:40 am
Forum: Support & Troubleshooting
Topic: Mirror backup issue
Replies: 7
Views: 2536

Re: Mirror backup issue

Hi, Manually deleting all files in destination is not a solution. Please open Backup Properties->Advanced. In the "Run action before backup" section check the "Run program or action" and "Run only one" options. Press Save and run the backup. All files from destination and the catalog will be deleted...
by Support
Fri May 27, 2011 10:37 am
Forum: Feedback & Wishlist
Topic: Backup to several devices at once?
Replies: 3
Views: 2796

Re: Backup to several devices at once?

Hi,

Please read this article about how to do that:
http://www.backup4all.com/kb/how-to-bac ... s-136.html
by Support
Thu May 26, 2011 10:57 am
Forum: Support & Troubleshooting
Topic: Problem restoring Outlook files with customized prefix to rebuilt computer
Replies: 8
Views: 3933

Re: Problem restoring Outlook files with customized prefix to rebuilt computer

Hi,

No setup of a dummy account is necessarily in Outlook. It is possible that the setup for Outlook was not finished.
We just tried it here and it works fine.

What version of Microsoft Outlook do you use?
by Support
Thu May 26, 2011 10:45 am
Forum: Support & Troubleshooting
Topic: Mirror backup issue
Replies: 7
Views: 2536

Re: Mirror backup issue

Hi,

The version you use is almost 3 months old.
The current version for May 25, 2011 is 4.6.253.
Please download it from our website and let us know if you still have the problem.
by Support
Thu May 26, 2011 10:20 am
Forum: Support & Troubleshooting
Topic: Catalog File (.bkc) Size
Replies: 12
Views: 5419

Re: Catalog File (.bkc) Size

Hi, You can reduce the backup catalog size if you limit the number of backup versions stored in catalog to a lower value. To limit the number of stored backups, go to Backup Properties->Type We recommend you to set the limit at 3 or 5 versions. Also uncheck the merge backups option to speed up the p...