Search found 1503 matches

by Support
Wed Oct 05, 2011 11:28 am
Forum: Support & Troubleshooting
Topic: Windows Live Mail
Replies: 6
Views: 3685

Re: Windows Live Mail

Hi,

The plugin was updated.
by Support
Mon Oct 03, 2011 1:09 pm
Forum: Feedback & Wishlist
Topic: Wishlist: email success only when files added
Replies: 1
Views: 2859

Re: Wishlist: email success only when files added

Hi,

At this moment, it is not possible to use such conditions when sending emails. We will think about your suggestion in a future version.
by Support
Wed Sep 28, 2011 2:00 pm
Forum: Support & Troubleshooting
Topic: Backup aborted
Replies: 2
Views: 2261

Re: Backup aborted

Hi,

Do you have this problem every time?
Is the backup job in use by another application?
by Support
Tue Sep 27, 2011 11:53 am
Forum: Support & Troubleshooting
Topic: New files and folders automatically added to backup
Replies: 11
Views: 4968

Re: New files and folders automatically added to backup

Hi,

In that case, you need to add only that subfolder in the backup sources (without the main folder).
by Support
Tue Sep 27, 2011 11:07 am
Forum: Support & Troubleshooting
Topic: Question about setting a custom split size
Replies: 3
Views: 1976

Re: Question about setting a custom split size

Hi,

No other client reported this problem. Please make sure there is no problem with the device drivers.
You can set a custom size split to make sure the backup will be fine, or you can use blank disks.
by Support
Tue Sep 27, 2011 10:54 am
Forum: Support & Troubleshooting
Topic: preserve NTFS access rights?
Replies: 1
Views: 1831

Re: preserve NTFS access rights?

Hi,

1. If you want to also backup the NTFS permissions, you need to use the Mirror backup type.
2. To copy the NTFS permissions, please check that option in Backup Properties->Mirror page.
3. Backup4all will copy open files only if they are on a local hard drive.
by Support
Fri Sep 23, 2011 12:11 pm
Forum: Support & Troubleshooting
Topic: Windows Live Mail
Replies: 6
Views: 3685

Re: Windows Live Mail

Hi,

The plugin was tested fine here.
Please make sure your emails or contacts are not stored online.
by Support
Fri Sep 23, 2011 11:17 am
Forum: Support & Troubleshooting
Topic: Question about setting a custom split size
Replies: 3
Views: 1976

Re: Question about setting a custom split size

Hi,

Backup4all will read the free space on that disk and will use it, if that is smaller than the split size.
by Support
Thu Sep 22, 2011 1:12 pm
Forum: Support & Troubleshooting
Topic: large # of files, extremely slow to start backup
Replies: 10
Views: 4517

Re: large # of files, extremely slow to start backup

Hi,

After the backup is finished, please send us both files: the log and the catalog.
The catalog is created at the end of the backup.
by Support
Thu Sep 22, 2011 1:08 pm
Forum: Support & Troubleshooting
Topic: How to open Backup files
Replies: 3
Views: 4242

Re: How to open Backup files

Hi, You can use Backup4all to restore large zip files, you don't need to purchase WinZip, only if you want to manually extract the large zip file. If you don't want to zip the files, you can use the Mirror backup type as it will create in destination an exact copy of the source files without zipping...