Search found 1496 matches

by Support
Tue Sep 04, 2018 12:09 pm
Forum: Support & Troubleshooting
Topic: Backup Outlook 2016
Replies: 8
Views: 4152

Re: Backup Outlook 2016

Hi,

In the backup destination, are there 2 PST files?
by Support
Mon Sep 03, 2018 1:57 pm
Forum: Support & Troubleshooting
Topic: Backup Microsoft edge in Windows 10
Replies: 5
Views: 5343

Re: Backup Microsoft edge in Windows 10

Hi,

Can you send us the .bkc catalog file for that job to support[at]backup4all[dot]com?
by Support
Wed Aug 29, 2018 1:16 pm
Forum: Support & Troubleshooting
Topic: Backup Outlook 2016
Replies: 8
Views: 4152

Re: Backup Outlook 2016

Hi,

Does the restore copied all the files back?
Was the restore successfully?
by Support
Wed Aug 29, 2018 1:13 pm
Forum: Support & Troubleshooting
Topic: Mysql
Replies: 3
Views: 3900

Re: Mysql

Hi,

Yes, you can do that. Here is an article about how to do that:
http://www.backup4all.com/kb/backup-ms- ... a-120.html
by Support
Tue Aug 28, 2018 7:19 am
Forum: Support & Troubleshooting
Topic: Backup4all can't shut down PC via scheduled task
Replies: 4
Views: 5121

Re: Backup4all can't shut down PC via scheduled task

Hi, If the backup is scheduled, please go to Control Panel->Administrative Tools->Task Scheduler. Edit the task and select the "Run with highest privileges" option. If you still have the problem, try to create a batch file with the shutdown command. Load the file in Backup4all to be executed after t...
by Support
Thu Aug 23, 2018 9:56 am
Forum: Support & Troubleshooting
Topic: Backup4all can't shut down PC via scheduled task
Replies: 4
Views: 5121

Re: Backup4all can't shut down PC via scheduled task

Hi,

1. Have you tried to run the default action <Shut down> ?
2. Do you used an administrator account to schedule the job?
3. Is there any error/warning message in Windows Event Viewer for the shutdown time?
by Support
Wed Aug 15, 2018 10:37 am
Forum: Support & Troubleshooting
Topic: Backup Outlook 2016
Replies: 8
Views: 4152

Re: Backup Outlook 2016

Hi,

You can use any version of Backup4all. The backup and restore procedure does not depend on the Backup4all version. Only the other conditions must be accomplished.
by Support
Fri Aug 10, 2018 8:31 am
Forum: Support & Troubleshooting
Topic: Backup Microsoft edge in Windows 10
Replies: 5
Views: 5343

Re: Backup Microsoft edge in Windows 10

Hi, In order to backup and restore Microsoft Edge favorites, please follow these steps: 1. Create a new backup job 2. Add the source folder: %LocalAppData%\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe\AC\MicrosoftEdge\User\Default 3. Set the backup type and destination. 4. Open Backup Properties->...
by Support
Thu Aug 09, 2018 9:39 am
Forum: Support & Troubleshooting
Topic: Backup Outlook 2016
Replies: 8
Views: 4152

Re: Backup Outlook 2016

Hi,

Backup4all works with Outlook 2016.
The backup and restore for Outlook works only if you have:
- the same version of Windows
- the same version of Outlook on both the backup and restore computers
- the same user name
by Support
Thu Aug 09, 2018 8:45 am
Forum: Support & Troubleshooting
Topic: Date Sort Order
Replies: 5
Views: 2927

Re: Date Sort Order

Hi,

We reproduced the problem here and we will fix it.