Search found 1563 matches

by Adrian (Softland)
Wed Jun 12, 2019 8:29 am
Forum: Support & Troubleshooting
Topic: SFTP 10058 error
Replies: 5
Views: 7374

Re: SFTP 10058 error

Hi,

Please send us the complete backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Jun 07, 2019 7:35 am
Forum: Support & Troubleshooting
Topic: Themida - "http://www.oreans.com" - dialog when starting Backup4All
Replies: 5
Views: 5291

Re: Themida - "http://www.oreans.com" - dialog when starting Backup4All

Hi,

We want to protect our application. That is Themida used for.
Backup4all won't stop you running procmon. But it will not work if you run procmon.
by Adrian (Softland)
Tue Jun 04, 2019 10:59 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 1327

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi,

You are correct, I did not see the Mirror type was selected.
by Adrian (Softland)
Tue Jun 04, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: Can Backup4all backup/restore Windows partition?
Replies: 1
Views: 966

Re: Can Backup4all backup/restore Windows partition?

Hi,

Backup4all was not designed for system/partition backup.
It was designed for data files backups only.
by Adrian (Softland)
Mon May 20, 2019 10:05 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 3
Views: 1327

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi, The size information in log is about the size we use on the disc, in order not to fill it, but it can increase to the maximum available space. The used space is also calculated to allow the backup catalog on the same disc, if necessarily. I understand you want to back up 6 TB on 120 BD-R dual la...
by Adrian (Softland)
Wed Apr 24, 2019 9:12 am
Forum: Support & Troubleshooting
Topic: Mirror Backup not deleting excluded files
Replies: 3
Views: 2507

Re: Mirror Backup not deleting excluded files

@BackItUpSafely

Please send us the same files to support[at]backup4all[dot]com in order to analyze this situation
- the last backup log
- the backup catalog (.bkc file) from the backup destination
by Adrian (Softland)
Fri Apr 19, 2019 10:43 am
Forum: Support & Troubleshooting
Topic: Use Amazon S3 as a backup source
Replies: 2
Views: 973

Re: Use Amazon S3 as a backup source

Hi,

You cannot have the backup source on Amazon S3.
by Adrian (Softland)
Mon Apr 15, 2019 9:09 am
Forum: Support & Troubleshooting
Topic: Scheduled backup aborting with "User pressed cancel"
Replies: 1
Views: 906

Re: Scheduled backup aborting with "User pressed cancel"

Hi,

Please send us the last backup log for that job to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Mar 25, 2019 10:57 am
Forum: Support & Troubleshooting
Topic: How do i rename a backup job?
Replies: 2
Views: 976

Re: How do i rename a backup job?

Hi,

You need to edit the Name field in Backup Properties->General page, then press Save.
Is the backup name changed in Backup4all?
If not, do you get any error message?