Search found 67 matches

by fullbore
Thu Aug 06, 2015 7:35 am
Forum: Support & Troubleshooting
Topic: Warning: DeleteInvalidBackups failed.
Replies: 3
Views: 2135

Warning: DeleteInvalidBackups failed.

SQL error " INSERT INTO TempFolderKeep SELECT FolderID, StartIdx, EndIdx FROM Folders L WHERE L.FolderID IN (SELECT FolderID FROM Files) UNION SELECT FolderID, StartIdx, EndIdx FROM Folders L WHERE L.FolderID IN (SELECT FolderID FROM FolderVersions) " - database disk image is malformed, database dis...
by fullbore
Sun Jul 26, 2015 3:36 pm
Forum: Support & Troubleshooting
Topic: Backup catalog not saved
Replies: 3
Views: 2805

Re: Backup catalog not saved

Happens every night.
by fullbore
Fri Jul 24, 2015 7:38 am
Forum: Support & Troubleshooting
Topic: Backup catalog not saved
Replies: 3
Views: 2805

Re: Backup catalog not saved

However the catalog in C:\ProgramData\Softland\Backup4all 5\Catalogs does have the expected timestamp

Check for updates says the program is the latest version.

Niamh
by fullbore
Fri Jul 24, 2015 7:09 am
Forum: Support & Troubleshooting
Topic: Backup catalog not saved
Replies: 3
Views: 2805

Backup catalog not saved

The log shows- [24/07/2015 00:48:28] Saving backup catalog "C:\ProgramData\Softland\Backup4all 5\Catalogs\Full.bkc" But the timestame on that file is some 18 hours earlier. C:\Windows\system32>dir z: Volume in drive Z is Backup 1 Volume Serial Number is 9664-7A4F Directory of Z:\ 24/07/2015 00:47 <D...
by fullbore
Tue Oct 21, 2014 10:21 am
Forum: Support & Troubleshooting
Topic: backup fails at 100% when writing catalog locked error
Replies: 6
Views: 3243

Re: backup fails at 100% when writing catalog locked error

[quote="Support"]Hi, We will make some changes in application in order to fix this problem.[/quote] We're seeing this here with build 596- Could not copy "C:\Users\Ken Dalziel\AppData\Roaming\Softland\Backup4all 5\Catalogs\Full.bkc" to "F:\Full.bkc". The process cannot access the file because anothe...
by fullbore
Fri Oct 03, 2014 2:49 pm
Forum: Support & Troubleshooting
Topic: Daily scheduled backup not always run
Replies: 15
Views: 5688

Re: Daily scheduled backup not always run

[quote="Support"]Hi, Please make an additional scheduler for that job to run at a time when you are in front of the computer, does it works?[/quote] No I now have 2 scheduled jobs running daily, one at 00:03 and the other at 13:03 this week I have had the backups run on Wednesday, Thursday and Frida...
by fullbore
Thu Aug 28, 2014 10:49 am
Forum: Support & Troubleshooting
Topic: Daily scheduled backup not always run
Replies: 15
Views: 5688

Re: Daily scheduled backup not always run

There is a user logged on 24/7 but I'll try to scedule a backup during the day, even though I never knowwhet times I'll actually be using the computer.

This will happen when I get out of hospital :)

Niamh
by fullbore
Wed Aug 13, 2014 6:14 am
Forum: Support & Troubleshooting
Topic: Daily scheduled backup not always run
Replies: 15
Views: 5688

Re: Daily scheduled backup not always run

Still not running scheduled tasks with v5.1.549, no log generated by B4A but Task Sceduler shows the job completed successfully- Log Name: Microsoft-Windows-TaskScheduler/Operational Source: Microsoft-Windows-TaskScheduler Date: 13/08/2014 00:03:26 Event ID: 102 Task Category: Task completed Level: ...