Search found 9 matches

by Fletch
Thu Mar 03, 2011 4:25 pm
Forum: Support & Troubleshooting
Topic: FTP Backup
Replies: 7
Views: 2824

Re: FTP Backup

Hi Support, finally I got the ftp destination to change following your instructions. Thanks very much for your help.... :D
by Fletch
Sun Feb 27, 2011 9:32 am
Forum: Support & Troubleshooting
Topic: FTP Backup
Replies: 7
Views: 2824

Re: FTP Backup

Apologies Support, I meant "I can't Stop" the backup catelogue being deleted... rather than the history but really that his the same. Regardless of whether I uncheck the "use local catalogue" check box or bot the same result happens when you change the ftp destination. Would it be possible perhaps t...
by Fletch
Wed Feb 23, 2011 1:23 pm
Forum: Support & Troubleshooting
Topic: FTP Backup
Replies: 7
Views: 2824

Re: FTP Backup

Hi there I read with interest this topic as it is similar to what I have a been having problems with. In essence I just can't get the backup catalog to delete all the history of the previous backups after I have "Opened from ftp site" I'm just going around and around with this :( Did you have any lu...
by Fletch
Wed Feb 16, 2011 4:24 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5245

Re: Local Catelogue file is delete if destination changed

Hi Support, okay I think I tried that solution and had the same problem, but I will give this another go when the latest back finishes. I decided to bite the bullet and just do the whole backup agian with the new ftp destination, it then deleted the local catelogue and you end up backing up like fir...
by Fletch
Thu Feb 10, 2011 6:14 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5245

Re: Local Catelogue file is delete if destination changed

Hello Support.... Okay I have carried out the instructions that you kindly offered in previous post but with out success :-( I have unchecked the "Use local Catelogue" option in Advanced section and saved it. Then I have moved the backup files to the new destination (this had already been done previ...
by Fletch
Mon Feb 07, 2011 1:08 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5245

Re: Local Catelogue file is delete if destination changed

Hi there Support, I must apologies for not getting back to the forum for some time now.. I have been distracted with out issues ;-)

Many thanks for your help on this matter and I will try suggestions later this eveing and report back how things went :)

Many thanks
Fletch
by Fletch
Sat Jan 15, 2011 9:24 pm
Forum: Support & Troubleshooting
Topic: Local Catelogue file is delete if destination changed
Replies: 6
Views: 5245

Local Catelogue file is delete if destination changed

Hi All, I have recently purchased Backup4all Proffessional and have a problem after moving a large backup to a new ftp location. Basically when I change the Destination details in the ftp section, I get a message say that the local catelogue file will be delete This means that the whole backup start...
by Fletch
Sat Jan 15, 2011 9:18 pm
Forum: Support & Troubleshooting
Topic: FTP Invalid Folder
Replies: 2
Views: 2210

Re: FTP Invalid Folder

I think you need to specify the Virtual Directory name only when using ftp locations. i.e site = domain.com or ip address if within your local network or localhost if on the same machine. folder = Backups (This is the name you gave to the ftp server to access the directory / folder) Hope this helps ...
by Fletch
Sat Jan 15, 2011 9:08 pm
Forum: Tutorials & Documentation
Topic: Changing Backup Destination
Replies: 1
Views: 9243

Changing Backup Destination

Hi All, I have recently purchased Backup4all Proffessional and have a problem after moving a large backup to a new ftp location. Basically when I change the Destination details in the ftp section, I get a message say that the local catelogue file will be delete :o This means that the whole backup st...