Search found 2 matches

by TobyNorris
Tue Jun 07, 2011 12:30 am
Forum: Support & Troubleshooting
Topic: Backup not working - making a full duplicate
Replies: 2
Views: 1833

Re: Backup not working - making a full duplicate

Thanks for the reply. Yes, I made a change to my file system and the drive letter for that external HD did change. That is exactly what caused the problem. After I followed your instructions everything is back to normal and I am able to backup again with no problem. I hope I can remember this fix ne...
by TobyNorris
Mon Jun 06, 2011 11:09 am
Forum: Support & Troubleshooting
Topic: Backup not working - making a full duplicate
Replies: 2
Views: 1833

Backup not working - making a full duplicate

I have been using your product since it was first released. I do mirror backups of several partitions. Every so often for some reason your program gets confused and refuses to recognize its own existing backup directory and instead creates a completely new directory. This is highly annoying and a ma...