Search found 4 matches

by Khokhonutt
Tue May 17, 2011 3:11 pm
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2844

Re: Backup4all Not Responding

Support wrote:Here is the path (for Win7):

C:\Users\<WindowsUserName>\AppData\Roaming\Softland\Backup4all Professional 4\bkcFiles\

where <WindowsUserName> is your Windows login user name ("Administrator", I guess).
Cool. Thanks. That got it.
by Khokhonutt
Tue May 17, 2011 1:37 pm
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2844

Re: Backup4all Not Responding

No, I am not talking about backup destination folder. Backup catalogs are kept in two places: - backup destination folder - local catalog folder. You have to delete the catalog from the local catalog folder. To open that folder, go to View menu->Open Folder->Catalog Folder. Delete the .bkc file wit...
by Khokhonutt
Tue May 17, 2011 9:34 am
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2844

Re: Backup4all Not Responding

Hi, The application is trying to cleanup the catalog, by removing the previous (canceled) backup. A quick fix is to delete the existing backup catalog. Go to View menu->Open Folder->Catalog Folder. Delete the .bkc file with a name similar with the backup job. Now start Backup4all and run the backup...
by Khokhonutt
Mon May 16, 2011 5:56 pm
Forum: Support & Troubleshooting
Topic: Backup4all Not Responding
Replies: 7
Views: 2844

Backup4all Not Responding

I purchased, downloaded and installed Backup4all Professional 4.6 today. I setup one backup job (mirror to a network share) and started to run it. I realized the pathing was not what I wanted, so I stopped the job. It seemed to cancel gracefully, but since that time I cannot do anything with the pro...