Search found 6 matches

by chriss
Tue Oct 13, 2020 3:36 pm
Forum: Support & Troubleshooting
Topic: Backup4all email tests work, but email notifications after backups fail to send.
Replies: 1
Views: 575

Backup4all email tests work, but email notifications after backups fail to send.

Email notifications for backup fail to send. I'm using Backup4all 5.0. In the settings for the job, It's set for <Default email> on all backup types from successful to test to etc. It used to send but just stopped one day. Test emails and the settings are all successful. Tests send out and when I di...
by chriss
Thu Mar 19, 2020 10:02 pm
Forum: Support & Troubleshooting
Topic: Premature end of file reached.
Replies: 8
Views: 2411

Re: Premature end of file reached.

Hello! Thank you for the reply. I have implemented those changes and this is the result the next day. Attached logfile. I still see the "Warning: Premature end of file reached" It also mentions an Error at the end of the backup and test but when I scroll up I don't see any errors and only Warnings. ...
by chriss
Fri Feb 28, 2020 11:57 pm
Forum: Support & Troubleshooting
Topic: Premature end of file reached.
Replies: 8
Views: 2411

Re: Premature end of file reached.

I did that and received the backup catalog file. I was still having issues with the backup so I just deleted it all and made a new backup using Smart Backup. It's been working 70% of the time but I still get a failure with an 'error' and the premature end of file reached warning in the logs and I'm ...
by chriss
Thu Jan 30, 2020 8:00 pm
Forum: Support & Troubleshooting
Topic: Premature end of file reached.
Replies: 8
Views: 2411

Re: Premature end of file reached.

The other day I had ran a repair on the catalog, but again today I'm receiving the same error when I log in that the Catalog is corrupted. So running the repair didn't seem to matter. Receiving same errors as in above log unfortunately. I had turned off and uninstalled the anti virus in case it was ...
by chriss
Tue Jan 28, 2020 8:17 pm
Forum: Support & Troubleshooting
Topic: Premature end of file reached.
Replies: 8
Views: 2411

Re: Premature end of file reached.

Hello!

Thanks for the recommendations. The E: drive is showing no errors when I run a chkdsk.
Attempting to repair the catalog as I did just receive a error prompt today that said Catalog is corrupted.
Will check back and finish recommendations after.

Thanks again.
by chriss
Fri Jan 17, 2020 8:56 pm
Forum: Support & Troubleshooting
Topic: Premature end of file reached.
Replies: 8
Views: 2411

Premature end of file reached.

Hello! I'm having an issue getting the backup to run successfully. At first I'd notice the premature end of file reached messages, but I'm also seeing the following: [1/16/2020 8:19:46 PM] Opening file "C:\Users\tspec\AppData\Roaming\Softland\Backup4all 8\Backup4all.hst" [1/16/2020 8:20:46 PM] Ipc w...