Search found 8 matches

by mhmj
Tue Oct 19, 2021 8:19 am
Forum: Support & Troubleshooting
Topic: Backup aborted. Reason: List index out of bounds (0)
Replies: 1
Views: 11337

Backup aborted. Reason: List index out of bounds (0)

In Backup4all 9.3.420 we get this error message when the programm tries to archive files to a .zip:
Backup aborted. Reason: List index out of bounds (0)
and the backup process stops.
How can this be fixed?
by mhmj
Tue Mar 23, 2021 8:00 am
Forum: Support & Troubleshooting
Topic: Restore files from crypted .zip without .bkc
Replies: 6
Views: 1721

Re: Restore files from crypted .zip without .bkc

Neither 1, nor 2, is an answer for my question.
by mhmj
Sat Feb 27, 2021 1:26 pm
Forum: Support & Troubleshooting
Topic: Restore files from crypted .zip without .bkc
Replies: 6
Views: 1721

Re: Restore files from crypted .zip without .bkc

I know this is the most complicated question ever has been asked in this forum and it needs a couple of scientists to answert it, but please give it a try.
by mhmj
Tue Feb 16, 2021 10:51 am
Forum: Support & Troubleshooting
Topic: Restore files from crypted .zip without .bkc
Replies: 6
Views: 1721

Re: Restore files from crypted .zip without .bkc

yes, I have extracted the last full backup. I used 7zip and Winzip I get a lot of folders which have only a number for the name. After a lot of subfolders there will be some files like F12345. The restoring with backup4all works. I think the problem there is that for restoring the files from the arc...
by mhmj
Mon Feb 08, 2021 2:17 pm
Forum: Support & Troubleshooting
Topic: Restore files from crypted .zip without .bkc
Replies: 6
Views: 1721

Restore files from crypted .zip without .bkc

Hello
is it possible to restore the files from the crypted zip-archives with the password but without having the .bkc-catalogue file?
When I do that I can extract the content of the archives but the extracted files are not the files I had backuped before.
by mhmj
Fri Jul 26, 2019 4:42 pm
Forum: Support & Troubleshooting
Topic: some questions
Replies: 3
Views: 2120

Re: some questions

With the help from the support the differential backup is now working. The problem was that the option "removable media" was activated (and so the "use local catalog" setting deactivated). With this setting and removed drives a first differential backup can never be performed because the old catalog...
by mhmj
Tue Jul 23, 2019 12:24 pm
Forum: Support & Troubleshooting
Topic: some questions
Replies: 3
Views: 2120

Re: some questions

2. The programm settings are still set to default. But the catalog folder stays empty. 3,4. I tried again to perform some differential backups and suddenly I get the message that there is no data and the catalog file can not be found when trying to open the restore tool. I will deinstall the whole p...
by mhmj
Sun Jul 21, 2019 6:33 pm
Forum: Support & Troubleshooting
Topic: some questions
Replies: 3
Views: 2120

some questions

1. I want to perform a full backup each weekend and a differential from Monday to Thursday. Do I have to create 2 different jobs, one for full and one for differential, or do I have to create only one job and perform the differential and full option only with the scheduler? 2. The catalog folder in ...