Search found 1770 matches

by Adrian (Softland)
Mon Jul 04, 2022 9:31 pm
Forum: Support & Troubleshooting
Topic: Missing selection of backup type
Replies: 3
Views: 42

Re: Missing selection of backup type

Hi,

I cannot reproduce the problem on Windows 7.
Please send us a screenshot with Backup Properties->Type page, to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Jul 01, 2022 1:30 pm
Forum: Support & Troubleshooting
Topic: Missing selection of backup type
Replies: 3
Views: 42

Re: Missing selection of backup type

Hi,

What version of Windows OS do you use?
by Adrian (Softland)
Thu Jun 16, 2022 11:15 am
Forum: Support & Troubleshooting
Topic: Backup stuck on Update Catalog after backup
Replies: 3
Views: 175

Re: Backup stuck on Update Catalog after backup

Hi,

Thanks for the feedback.
by Adrian (Softland)
Wed Jun 15, 2022 9:11 am
Forum: Support & Troubleshooting
Topic: Backup stuck on Update Catalog after backup
Replies: 3
Views: 175

Re: Backup stuck on Update Catalog after backup

Hi,

We fixed the problem. Please download the latest release 9.7.624 from our website:
https://download.backup4all.com/downloa ... p-full.exe
by Adrian (Softland)
Tue May 10, 2022 2:35 pm
Forum: Support & Troubleshooting
Topic: I Cant restore the 647,91 GB
Replies: 1
Views: 417

Re: I Cant restore the 647,91 GB

Hi,

Please send us the last restore log and the .bkc catalog file (from the backup destination or from the local catalogs folder), to support[at]backup4all[dot]com
by Adrian (Softland)
Fri May 06, 2022 12:45 pm
Forum: Tutorials & Documentation
Topic: The Command Line Option -FNT
Replies: 1
Views: 407

Re: The Command Line Option -FNT

Hi,

-FNT means "Force all notifications to timeout"
We will add it in manual.
by Adrian (Softland)
Wed May 04, 2022 7:53 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 8
Views: 2517

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi,

Did you tried with Backup4all 9?
If yes, please send us the complete backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Apr 25, 2022 7:30 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 8
Views: 2517

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi,

Do you use DVD-R or DVD+R?
Do you have the same problem if you set the split size at 23 GB in Backup Properties->Compression?
by Adrian (Softland)
Tue Apr 19, 2022 3:07 pm
Forum: Support & Troubleshooting
Topic: Access violation at address 0060F7F1 in module 'bBackup.exe'. Read of address 00000010
Replies: 5
Views: 535

Re: Access violation at address 0060F7F1 in module 'bBackup.exe'. Read of address 00000010

Hi,

We found the problem and we fixed it. I sent you the new build via wetransfer.com
A new release will be made in the next days.