Search found 1653 matches

by Adrian (Softland)
Mon Apr 12, 2021 10:57 am
Forum: Support & Troubleshooting
Topic: Cannot import jobs from FBackup 9
Replies: 1
Views: 58

Re: Cannot import jobs from FBackup 9

Hi,

Backup4all 9 was not yet released. We are working on it and we hope to have it ready in few weeks.
The backups jobs from FBackup 9 cannot be imported in Backup4all 8.
by Adrian (Softland)
Fri Mar 26, 2021 12:53 pm
Forum: Support & Troubleshooting
Topic: Exactly how are OneDrive backups tested?
Replies: 1
Views: 570

Re: Exactly how are OneDrive backups tested?

Hi, There are two parts here: 1. The test of the backup zip is made by comparing the checksum of the uploaded zip with the checksum stored in the backup catalog (not with the source files, as they might be changed since that backup execution) 2. The source change detection is made by comparing the s...
by Adrian (Softland)
Thu Mar 25, 2021 10:26 am
Forum: Support & Troubleshooting
Topic: Restore files from crypted .zip without .bkc
Replies: 6
Views: 923

Re: Restore files from crypted .zip without .bkc

@mhmj It seems you also used the option to obfuscate the file/folder names, to hide their real names. The real name of them is stored encrypted in catalog, so you cannot get the exact source names without restoring with Backup4all. About the restored version which is different of the source: 1. Plea...
by Adrian (Softland)
Fri Mar 19, 2021 12:05 pm
Forum: Feedback & Wishlist
Topic: prevent computer sleep during restore
Replies: 1
Views: 477

Re: prevent computer sleep during restore

Hi,

Backup4all prevents the computer going to sleep during the backup.
I made a ticket to extend that feature for restore process too.
by Adrian (Softland)
Fri Mar 19, 2021 11:32 am
Forum: Support & Troubleshooting
Topic: b4a failing to properly backup files
Replies: 2
Views: 506

Re: b4a failing to properly backup files

Hi,

Please follow these steps:
1. Create a new backup job to back up only that .ini file.
2. Before running the backup, open Backup Properties->Advanced page.
3. Uncheck the "Backup open files" option.
4. Press Save and run the backup.
Is the correct file content backed up?
by Adrian (Softland)
Fri Mar 12, 2021 1:53 pm
Forum: Support & Troubleshooting
Topic: Scheduled "Tag" job breaks backup engine
Replies: 3
Views: 528

Re: Scheduled "Tag" job breaks backup engine

Hi,

For the scheduled task created to start the tag backup, please go to Control Panel->Administrative Tools->Task Scheduler.
Edit that task and select "Run with highest privileges" option.
Do you have the same problem?
by Adrian (Softland)
Fri Mar 12, 2021 1:50 pm
Forum: Support & Troubleshooting
Topic: Smartest way to replace a ”source folder” disk to a larger
Replies: 11
Views: 1416

Re: Smartest way to replace a ”source folder” disk to a larger

Hi, If you want to continue with this solution, having the "created date" modified, you can set an exclude filter in Backup Properties->Filters, to exclude all files with "created date" older than the one you specify (the date when you move the files). This way, only files newer than that date will ...
by Adrian (Softland)
Wed Mar 10, 2021 3:41 pm
Forum: Support & Troubleshooting
Topic: Smartest way to replace a ”source folder” disk to a larger
Replies: 11
Views: 1416

Re: Smartest way to replace a ”source folder” disk to a larger

Hi,

Copying the sources to another drive will change their created date, which is one of the comparison criteria used by Backup4all. So they will be backed up again.
In such a case, a clone is recommended, to preserve the files dates and all attributes.
by Adrian (Softland)
Wed Mar 10, 2021 3:39 pm
Forum: Support & Troubleshooting
Topic: Smartest way to replace a ”source folder” disk to a larger
Replies: 11
Views: 1416

Re: Smartest way to replace a ”source folder” disk to a larger

drtim wrote: > Adrian you stated: > "You can replace the source drive with no problems. > Backup4all will mark the source missing files as deleted as they are missing from > source drive, but it will include the new source files. > > If you are using the Mirror backup type, please make sure the “Rem...
by Adrian (Softland)
Wed Mar 10, 2021 3:31 pm
Forum: Support & Troubleshooting
Topic: My Documents (plugin)
Replies: 2
Views: 508

Re: My Documents (plugin)

Hi,

Please send us the last backup logs for those two jobs to support[at]backup4all[dot]com