Search found 1772 matches

by Adrian (Softland)
Tue Jul 05, 2022 12:02 pm
Forum: Support & Troubleshooting
Topic: Large backups to multiple destinations
Replies: 2
Views: 35

Re: Large backups to multiple destinations

Hi, 1. You can use the same tag for both jobs. For the days when they should both run, use a scheduled task to run the tag. This way they will be executed one after the other. For the days when only the backup to external drive should run, use another scheduled task to start only that job (not the t...
by Adrian (Softland)
Tue Jul 05, 2022 10:54 am
Forum: Support & Troubleshooting
Topic: Incremental backup seems to do nothing
Replies: 1
Views: 39

Re: Incremental backup seems to do nothing

Hi,

The path is truncated on display with "..." in order to display the last file name.
To see what the problem is, please send us the last backup log for that job to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Jul 04, 2022 9:31 pm
Forum: Support & Troubleshooting
Topic: Missing selection of backup type
Replies: 3
Views: 54

Re: Missing selection of backup type

Hi,

I cannot reproduce the problem on Windows 7.
Please send us a screenshot with Backup Properties->Type page, to support[at]backup4all[dot]com
by Adrian (Softland)
Fri Jul 01, 2022 1:30 pm
Forum: Support & Troubleshooting
Topic: Missing selection of backup type
Replies: 3
Views: 54

Re: Missing selection of backup type

Hi,

What version of Windows OS do you use?
by Adrian (Softland)
Thu Jun 16, 2022 11:15 am
Forum: Support & Troubleshooting
Topic: Backup stuck on Update Catalog after backup
Replies: 3
Views: 187

Re: Backup stuck on Update Catalog after backup

Hi,

Thanks for the feedback.
by Adrian (Softland)
Wed Jun 15, 2022 9:11 am
Forum: Support & Troubleshooting
Topic: Backup stuck on Update Catalog after backup
Replies: 3
Views: 187

Re: Backup stuck on Update Catalog after backup

Hi,

We fixed the problem. Please download the latest release 9.7.624 from our website:
https://download.backup4all.com/downloa ... p-full.exe
by Adrian (Softland)
Tue May 10, 2022 2:35 pm
Forum: Support & Troubleshooting
Topic: I Cant restore the 647,91 GB
Replies: 1
Views: 431

Re: I Cant restore the 647,91 GB

Hi,

Please send us the last restore log and the .bkc catalog file (from the backup destination or from the local catalogs folder), to support[at]backup4all[dot]com
by Adrian (Softland)
Fri May 06, 2022 12:45 pm
Forum: Tutorials & Documentation
Topic: The Command Line Option -FNT
Replies: 1
Views: 417

Re: The Command Line Option -FNT

Hi,

-FNT means "Force all notifications to timeout"
We will add it in manual.
by Adrian (Softland)
Wed May 04, 2022 7:53 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 8
Views: 2532

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi,

Did you tried with Backup4all 9?
If yes, please send us the complete backup log to support[at]backup4all[dot]com
by Adrian (Softland)
Mon Apr 25, 2022 7:30 am
Forum: Support & Troubleshooting
Topic: Backup4all burns 46.95gb data into 46.56gb disc.
Replies: 8
Views: 2532

Re: Backup4all burns 46.95gb data into 46.56gb disc.

Hi,

Do you use DVD-R or DVD+R?
Do you have the same problem if you set the split size at 23 GB in Backup Properties->Compression?