Backup Forum - Backup4all

Hi,

Do you have any backup logs for when the file should have been backed up?
If yes, please send us such a log and the .bkc catalog for that job to support[at]backup4all[dot]com

Hi, Yes, you can set Backup4all to keep 3 file versions, in Backup Properties->Type->Storage. Set the "Limit file versions to" 3. The first full backup will include the first file version and it will not be altered when older versions of the files are deleted. The full will remain intact as it is th...

Hi,

You can right click the backup job and select "Duplicate" in order to create a copy of the backup job. Than you can edit it as you like.

Hi,

Backup4all scheduler runs as a service. It does not login as you do normally.
You need to unlock the drive using a command line before the backup execution, if Bitlocker allows you to do that.

The email address is: support[at]backup4all[dot]com
Please replace [at] with "@" and [dot] with "."

Hi,

We made a new test today: a backup of 50 GB to a network location, using the Incremental backup type and zip with no compression, independent splits of 4 GB, finished in 29 minutes. The test after backup took another 11 minutes.

Hi,

Please send us the log file by email. It should accept any file extension.
If the file is too large, please put it into a zip archive.

Hi,

If the test after backup returns CRC warnings, please try to run a manual test for those files (without manually replacing them with the sources), by pressing the Test (F9) button.
Let us know the results.

Hi,

We do not have a table with the error codes as they could be forwarded from different sources / drives / clouds etc.
In this case, please make sure the destination is reachable.
You can send us the complete backup log to support[at]backup4all[dot]com

Hi, Please right click the backup job and select Job Logs->Last restore log, does the log file exists? If yes, please send it to support[at]backup4all[dot]com. If the file does not exist, please make sure the bRestore.exe process is not blocked by the antivirus/firewall. Put it in the exceptions list.