Search found 1574 matches

by Adrian (Softland)
Mon Sep 21, 2020 8:30 am
Forum: Support & Troubleshooting
Topic: Warning: Size of file <file> in destination (1067452650) is different than the size stored in catalog (773047413)
Replies: 1
Views: 53

Re: Warning: Size of file <file> in destination (1067452650) is different than the size stored in catalog (773047413)

Hi, It is possible that the file was in use at the backup time and it was modified during the backup. The size stored in catalog at the beginning of the backup (when the source files are identified) could be different than the size of the file when it is actually backed up (few seconds of minutes la...
by Adrian (Softland)
Thu Sep 17, 2020 8:28 am
Forum: Support & Troubleshooting
Topic: Broken backup repair.
Replies: 6
Views: 126

Re: Broken backup repair.

Xyzzy wrote: > So, maybe a word how I got to this state. > > I set up a new backup target server (same name, shares etc.) and recreated > all mirror backups (like the problematic one) simply by running Repair. > > In case of this one, I needed to terminate running backup. I did it by > using Stop op...
by Adrian (Softland)
Thu Sep 17, 2020 8:24 am
Forum: Support & Troubleshooting
Topic: Broken backup repair.
Replies: 6
Views: 126

Re: Broken backup repair.

Xyzzy wrote: > It looks to me like for some reason B4a is not checking source when > repairing/testing. It's like it thinks it has actual state of sources and > compares this state with backup - I have not noticed refreshing source data > when doing repairs. > > Anyway, just to let you know - I've l...
by Adrian (Softland)
Thu Sep 17, 2020 8:10 am
Forum: Support & Troubleshooting
Topic: Can B4A Do Archiving Rather Than Backup?
Replies: 2
Views: 86

Re: Can B4A Do Archiving Rather Than Backup?

Hi,

You can use Backup4all for archiving.
The incremental backup type is recommended for you, as it will create a new zip file for each execution, keeping all backup versions in destination.
You can restore any version you want, whenever you need it.
No files are deleted from destination.
by Adrian (Softland)
Tue Sep 15, 2020 10:29 am
Forum: Support & Troubleshooting
Topic: backing up to onedrive
Replies: 2
Views: 97

Re: backing up to onedrive

Hi,

You can use the Mirror backup type, which will create in destination an exact copy of the source files, without zipping them.
by Adrian (Softland)
Tue Sep 15, 2020 10:27 am
Forum: Support & Troubleshooting
Topic: I give up: first ignored by support, now backup goes haywire
Replies: 2
Views: 97

Re: I give up: first ignored by support, now backup goes haywire

Hi, We are answering all emails as soon as possible. Your emails were not ignored, but they came during the weekend when we are not at the office. We already replied to your emails asking you to send us the backup log and the backup catalog (the .bkc file from the backup destination) to support[at]b...
by Adrian (Softland)
Mon Aug 31, 2020 9:37 am
Forum: Support & Troubleshooting
Topic: Question about deleting and moving files on source drive
Replies: 5
Views: 709

Re: Question about deleting and moving files on source drive

Hi, The only condition is to have some new and modified files to be backed up, in order for the backup to run. You said you can still see those files in job properties. Do you mean in Backup Properties? Please send us the last backup log and the .bkc catalog file for that job to support[at]backup4al...
by Adrian (Softland)
Mon Aug 31, 2020 8:12 am
Forum: Support & Troubleshooting
Topic: How to get only one (1) zip file for backups from multiple HDD´s?
Replies: 1
Views: 209

Re: How to get only one (1) zip file for backups from multiple HDD´s?

Hi,

You cannot get the backup from all drives into a single zip file, using Backup4all. The source drive letter will always be used in the zip file name.
If you want to ever restore a backup manually (without using Backup4all), you will easily know which file/folder from which drive is.
by Adrian (Softland)
Thu Aug 27, 2020 2:06 pm
Forum: Support & Troubleshooting
Topic: Starting from scratch after failed backup
Replies: 2
Views: 500

Re: Starting from scratch after failed backup

Hi,

Please send us the last backup log and the .bkc catalog file from the backup destination to support[at]backup4all[dot]com, to see what happened.
by Adrian (Softland)
Fri Aug 14, 2020 8:07 am
Forum: Support & Troubleshooting
Topic: Question about deleting and moving files on source drive
Replies: 5
Views: 709

Re: Question about deleting and moving files on source drive

Hi, When you restore all files to the most recent version, Backup4all will pick the latest version of all files no matter if they are only in the first full or in any incremental. The files marked as deleted (that means a new backup was executed since you delete them) will be restored only if you se...