@thirty7
Please send us the last backup log for that job to support[at]bacup4all[dot]com
Search found 1640 matches
- Wed Mar 03, 2021 10:52 am
- Forum: Support & Troubleshooting
- Topic: 2.1 TB takes a week ...
- Replies: 5
- Views: 5447
- Mon Feb 15, 2021 4:57 pm
- Forum: Support & Troubleshooting
- Topic: Restore files from crypted .zip without .bkc
- Replies: 4
- Views: 214
Re: Restore files from crypted .zip without .bkc
Hi,
You can extract the .zip files (created by Backup4all) using any zipping tool as WinZip, 7zip etc.
You said the files are different from the ones you backed up.
Did you extracted the latest backup version?
You can extract the .zip files (created by Backup4all) using any zipping tool as WinZip, 7zip etc.
You said the files are different from the ones you backed up.
Did you extracted the latest backup version?
- Mon Feb 15, 2021 4:37 pm
- Forum: Support & Troubleshooting
- Topic: Google keeps asking me to verify backup4all to save on drive
- Replies: 1
- Views: 204
Re: Google keeps asking me to verify backup4all to save on drive
Hi,
When the problem appears again, please send us the last backup log to support[at]backup4all[dot]com
When the problem appears again, please send us the last backup log to support[at]backup4all[dot]com
- Mon Feb 15, 2021 3:03 pm
- Forum: Support & Troubleshooting
- Topic: restore backup job
- Replies: 1
- Views: 215
Re: restore backup job
Hi,
Please install Backup4all and then open in Backup4all the .bkc catalog file from OneDrive.
Use "File->Open Backup From" option to do that.
After opening the catalog file in Backup4all you will be able to easily restore the backup by pressing the Restore button.
Please install Backup4all and then open in Backup4all the .bkc catalog file from OneDrive.
Use "File->Open Backup From" option to do that.
After opening the catalog file in Backup4all you will be able to easily restore the backup by pressing the Restore button.
- Wed Feb 03, 2021 10:09 am
- Forum: Support & Troubleshooting
- Topic: Password not Setting
- Replies: 2
- Views: 227
Re: Password not Setting
Hi,
We don't have such problems here.
1. What version of Windows do you have?
2. Do you have a password set for your Windows user account on that computer?
We don't have such problems here.
1. What version of Windows do you have?
2. Do you have a password set for your Windows user account on that computer?
- Thu Jan 14, 2021 1:26 pm
- Forum: Support & Troubleshooting
- Topic: same source in multiple PC´s
- Replies: 1
- Views: 917
Re: same source in multiple PC´s
Hi, You can do that only if the source structure is the same on each PC. You need to create a similar backup job for each source PC. Use the Mirror backup type in Backup4all. In Backup Properties->Destination, you select the destination folder In "Backup Type->Mirror", uncheck the "Create full paths...
- Tue Jan 12, 2021 11:47 am
- Forum: Support & Troubleshooting
- Topic: First Launch Error After New Release Installation
- Replies: 1
- Views: 943
Re: First Launch Error After New Release Installation
Hi,
Please close Backup4all and delete this folder:
C:\Users\John\AppData\Local\Temp
Please close Backup4all and delete this folder:
C:\Users\John\AppData\Local\Temp
- Tue Jan 12, 2021 11:46 am
- Forum: Support & Troubleshooting
- Topic: Google Drive / Cloud setup does not work
- Replies: 3
- Views: 917
Re: Google Drive / Cloud setup does not work
Hi,
Can you give me access to your computer using TeamViewer?
Please write us an email to support[at]backup4all[dot]com to discuss when we can connect.
Can you give me access to your computer using TeamViewer?
Please write us an email to support[at]backup4all[dot]com to discuss when we can connect.
- Thu Jan 07, 2021 10:23 am
- Forum: Support & Troubleshooting
- Topic: Switching from Smart to Incremental
- Replies: 1
- Views: 884
Re: Switching from Smart to Incremental
Hi, Changing from Smart to Incremental will not ignore your existing backups. The Smart type will combine Full, Differential and Incremental types, in order to efficiently manage the available backup space in destination. Changing the backup type to Incremental will only run Incremental backups from...
- Thu Jan 07, 2021 9:51 am
- Forum: Support & Troubleshooting
- Topic: Google Drive / Cloud setup does not work
- Replies: 3
- Views: 917
Re: Google Drive / Cloud setup does not work
Hi,
I assume you are talking about the images from step 3. Is that correct?
What happens after you press the "Chose account" button in Backup4all?
I assume you are talking about the images from step 3. Is that correct?
What happens after you press the "Chose account" button in Backup4all?