Backup Forum - Backup4all

Hi,

We hope to have it fixed in few days.

Hi,

In PIC5 and PIC6, the files have different icons, do you use the same way to see their names?
Please send us the exact file names (in text - to copy/paste it) for those 2 files, so we can test them here.

Hi,

As I can see, the file names are displayed incorrectly while you are looking in Google Drive destination. What application/browser do you use? Please try to restore the files from Google Drive using Backup4all and let us know if they still have incorrect names.

Hi, Backup4All was not designed for system backup, so you won't be able to restore the operating system. You should use Backup4all for data files backup only. We do not recommend to use Backup4all in order to backup system files / installed software. We encourage users to use it only for their own w...

Hi,

Please uncheck the "Smart file scanning mode" option from Backup Properties->Advanced page.
See if you still have the problem.

Hi,

Please send us to support[at]backup4all[dot]com:
- the last backup log (right click on backup job and go to Job Logs->Last backup log)
- a screenshot with the Backup4all window (to see the "creating block list" status)

Hi,

No files are deleted/removed during the restore.
If the same file name already exists in the restore location, you will be asked if you want to overwrite the existing file with the restored one.

Hi,

Yes, you can use the files in destination as sources for another backup job.

Hi,

Please send us the last backup log for that job, to support[at]backup4all[dot]com

Hi,

Please send us the .bkc catalog file and the corresponding log files for the backup executions you mentioned, in order to see exactly the context.
Send us the files to support[at]backup4all[dot]com