Unexpected errors in backup log

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Xyzzy
Posts: 17
Joined: Wed Dec 08, 2010 9:25 pm

Unexpected errors in backup log

Post by Xyzzy » Fri Jul 19, 2019 4:50 pm

Hello,

Backup4All 7 latest update.

A Smart Backup job is set to run at 20:00 & perform backup as soon as possible if a backup was missed. Allocated size is 5 GB.
Target network drive is usually available 16:00-24:00 on workdays and 8:00-24:00 on weekends.

My question (log at the end of this post):

Why Full backups (not Incremental) at positions fe. 17, 22, 24, 28, 31 were attempted?

For example position 21 (09.06.2019 06:50:21) - the backup was started because on 08.06 the computer was off and failed because target was not available - but why was it Full backup?
I would understand, if the next backup position 20 (09.06.2019 20:00:12) would have been Full, but it was not.

On the other hand position 8 is OK (22.06.2019 11:26:28) - after missed day, on the next day Incremental is performed (it was weekend, so the target drive was available at that time).

Regards,
Lukasz

No Forced Start date End date Duration Files Folders Log Default type Backup Type Action Status Size uncomp. Size comp.
1 No 28.06.2019 21:07:56 28.06.2019 21:09:10 0:01:14 1 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190628210755.backup.log Smart Incremental Backup Success 53 76 KB 53 94 KB
2 No 27.06.2019 20:00:10 27.06.2019 20:00:36 0:00:25 0 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190627200009.backup.log Smart Incremental Backup Success 0 bytes 0 bytes
3 No 26.06.2019 20:00:10 26.06.2019 20:01:14 0:01:03 2 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190626200010.backup.log Smart Incremental Backup Success 127 59 KB 120 26 KB
4 No 25.06.2019 22:13:00 25.06.2019 22:14:08 0:01:08 7 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190625221259.backup.log Smart Incremental Backup Success 6 89 MB 6 88 MB
5 No 24.06.2019 20:00:04 24.06.2019 20:01:03 0:00:59 5 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190624200003.backup.log Smart Incremental Backup Success 6 76 MB 6 76 MB
6 No 24.06.2019 09:41:21 24.06.2019 09:41:23 0:00:02 0 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190624094120.backup.log Smart Full Backup Error 0 bytes 0 bytes
7 No 22.06.2019 20:00:07 22.06.2019 20:01:04 0:00:57 2 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190622200006.backup.log Smart Incremental Backup Success 302 30 KB 301 16 KB
8 No 22.06.2019 11:26:28 22.06.2019 11:27:40 0:01:11 3 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190622112628.backup.log Smart Incremental Backup Success 305 01 KB 302 04 KB
9 No 20.06.2019 20:00:08 20.06.2019 20:01:07 0:00:59 1 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190620200007.backup.log Smart Incremental Backup Success 2 71 KB 922 bytes
10 No 19.06.2019 20:28:02 19.06.2019 20:29:09 0:01:06 4 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190619202802.backup.log Smart Incremental Backup Success 294 26 KB 293 50 KB
11 No 18.06.2019 23:52:31 18.06.2019 23:53:36 0:01:05 6 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190618235230.backup.log Smart Incremental Backup Success 374 96 KB 371 36 KB
12 No 17.06.2019 20:00:12 17.06.2019 20:01:12 0:01:00 2 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190617200011.backup.log Smart Incremental Backup Success 80 70 KB 77 88 KB
13 No 16.06.2019 20:00:04 16.06.2019 20:00:56 0:00:51 3 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190616200003.backup.log Smart Incremental Backup Success 186 50 KB 176 24 KB
14 No 16.06.2019 18:11:37 16.06.2019 18:12:47 0:01:09 4 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190616181136.backup.log Smart Incremental Backup Success 188 83 KB 177 33 KB
15 No 15.06.2019 12:04:03 15.06.2019 12:05:05 0:01:02 2 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190615120402.backup.log Smart Incremental Backup Success 51 22 KB 44 07 KB
16 No 14.06.2019 11:14:01 14.06.2019 11:14:03 0:00:02 0 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190614111400.backup.log Smart Full Backup Error 0 bytes 0 bytes
17 No 12.06.2019 21:01:07 12.06.2019 21:02:17 0:01:10 6 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190612210107.backup.log Smart Incremental Backup Success 512 36 KB 489 24 KB
18 No 11.06.2019 20:00:12 11.06.2019 20:01:14 0:01:02 57 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190611200011.backup.log Smart Incremental Backup Success 4 34 MB 4 34 MB
19 No 10.06.2019 20:00:03 10.06.2019 20:00:58 0:00:55 53 2 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190610200003.backup.log Smart Incremental Backup Success 3 89 MB 3 90 MB
20 No 09.06.2019 20:00:12 09.06.2019 20:01:15 0:01:03 17 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190609200011.backup.log Smart Incremental Backup Success 1 74 MB 1 74 MB
21 No 09.06.2019 06:50:21 09.06.2019 06:50:24 0:00:02 0 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190609065021.backup.log Smart Full Backup Error 0 bytes 0 bytes
22 No 07.06.2019 20:00:03 07.06.2019 20:01:08 0:01:05 29 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190607200002.backup.log Smart Incremental Backup Success 6 93 MB 6 80 MB
23 No 07.06.2019 06:33:14 07.06.2019 06:33:16 0:00:02 0 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190607063312.backup.log Smart Full Backup Error 0 bytes 0 bytes
24 No 05.06.2019 20:00:14 05.06.2019 20:01:20 0:01:05 47 1 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190605200013.backup.log Smart Incremental Backup Success 7 88 MB 7 75 MB
25 No 03.06.2019 20:00:03 03.06.2019 20:01:08 0:01:05 30 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190603200002.backup.log Smart Incremental Backup Success 2 26 MB 2 26 MB
26 No 02.06.2019 20:00:12 02.06.2019 20:01:15 0:01:03 3 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190602200011.backup.log Smart Incremental Backup Success 164 85 KB 164 KB
27 No 02.06.2019 07:54:35 02.06.2019 07:54:37 0:00:02 0 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190602075434.backup.log Smart Full Backup Error 0 bytes 0 bytes
28 No 01.06.2019 17:36:11 01.06.2019 17:37:20 0:01:08 14 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190601173611.backup.log Smart Incremental Backup Success 2 37 MB 2 34 MB
29 No 30.05.2019 20:00:13 30.05.2019 20:01:17 0:01:03 11 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190530200012.backup.log Smart Incremental Backup Success 2 21 MB 2 18 MB
30 No 30.05.2019 08:35:58 30.05.2019 08:48:10 0:12:11 0 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190530083557.backup.log Smart Full Backup Error 0 bytes 0 bytes
31 No 27.05.2019 20:34:59 27.05.2019 20:35:25 0:00:25 0 0 C:\Users\Admin\AppData\Roaming\Softland\Backup4all 7\Logs\Pliki użytkowników_20190527203459.backup.log Smart Incremental Backup Success 0 bytes 0 bytes

Support
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Joined: Wed Dec 16, 2009 12:46 pm
Location: Cluj-Napoca, Romania
Contact:

Re: Unexpected errors in backup log

Post by Support » Tue Jul 23, 2019 11:07 am

Hi,

Please send us the .bkc catalog file and the corresponding log files for the backup executions you mentioned, in order to see exactly the context.
Send us the files to support[at]backup4all[dot]com

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